Within Microsoft – Global Talent Acquisition Americas – Events Coordination Team for hiring events the US Data Centers and specialized in Cleared Software Engineer roles and locations. Spearheaded the coordination of national hiring events for Microsoft data centers, ensuring seamless execution across multiple locations, resulting in a 20% increase in candidate engagement. Provided critical support for Cleared Security Top Secret Software Engineer roles nationwide, enhancing the recruitment process for high-security positions, leading to a 15% reduction in time-to-hire. Created and managed calendar invites, optimizing scheduling efficiency for all hiring events, which improved overall event attendance by 25%. Developed comprehensive prep decks for each event, facilitating thorough preparation and smooth operations, contributing to a 30% increase in interviewer readiness. Finalized event details post-debrief, driving continuous improvement for future events, resulting in a 10% improvement in event feedback scores. Contributed to the implementation of the Hiring as a Service team, streamlining interview processes and ensuring effective execution for each hiring event, which reduced interview scheduling conflicts by 40%. Organized and led prep calls for hiring events, ensuring all participants were well-prepared and informed, which resulted in a 15% reduction in last-minute changes.

Within the Nike Global Tech – Retail program for NSO/ Remodels. Managed and maintained end-to-end project reports, schedules, budget and vendor communication, cross functionally collaborated with teams ensuring large scale tech for new store openings and remodels construction projects timelines were met. Implemented project management best practices, including utilizing agile methodologies and tools, to drive continuous improvement and streamline project execution. Lead the opening of 9 stores including new concepts and the first open remodels in all NA.

Within the Microsoft Corp – Retail Market Manager for the greater Seattle/ NW Washington area covering 80 locations within 7 different retailers. Solid leadership abilities with experience in leading cross-functional teams and driving collaboration to achieve organizational goals. Managed short- and long-lead GTM season initiatives, programs, and projects by building cross-departmental partnerships and collaborations meeting challenges with proactive solutions and exceptional end-user support. Proven track record of successfully launching and scaling new products in collaboration with 3rd party vendors. Delivered the first in nation concept of new Windows table for Costco retail locations and presented to CEO and Board of Directors for Costco Corp and Microsoft corporate North America, Worldwide and Business Group Category partners.

The Store Manager will demonstrate a passion for developing employees, providing excellent customer obsessed service, a love of mobile technology, and a natural affinity for sales to change the way mobile phones are bought and sold. Manager supports Best Buy Mobile specific goals and initiatives, as well as Connected Home, Health and Wearables Technology and other key departments within the store. The Store Manager oversees all operational aspects of running a store and gathers feedback to improve business performance. The manager supports goal achievement of the overall organization, district and store through modeling and coaching strong salesmanship and positive behaviors, driving customer satisfaction and retention goals, and coordinating relationships within the Mall, Neighboring Best Buy Stores and the local Community at large. Store Managers are supported with an intensive orientation and ongoing training program to help achieve positive results in Best Buy Mobile's fast paced retail environment. Honored as Top Performer/ Achievers Winner 2021 for exceptional training of employees on Apple, Google, Microsoft 365, Xbox, Surface, and Windows, motivating teams to goal and KPI achievement. Keep up-to-date on technology trends. Executed sales action plans, monitor business results, and drive sales strategies as technology expert (online, services, delivery, installation, solutions) inside/outside the store to support revenue, margin, and NOP goals.

The Retail Supervisor works closely with store leadership to train the store team. They drive exceptional customer service and meet business results by achieving revenue, margin, and operational targets. This role also deploys resources to meet the needs of the store, guiding the team through competing priorities and ensuring effective execution. The Retail Supervisor works with store leaders to carry out important processes within the store, including employee interviews, scheduling, store maintenance, and performance management. At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve. We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

The Back Office Leader has a passion for organization and getting into the details of store operations. They direct accurate reconciliation of all daily cash management processes and back office functions including hiring and on-boarding, ordering supplies, expense control, hardware functionality, time sheet management and maintaining employee files. They partner closely with store employees and leadership, driving profitable results across the store. Play a lead role in administering back office procedures. Assist store leadership in daily responsibilities to include: researching customer escalations, scheduling, hiring processes, and new employee on-boarding. Managing schedules of the leadership team and worked as an assistant to the General Manager.