Responsible for maintenance and improvement of the Knowledge Management (KM) program in support of the Surface Deployment & Distribution Command missionDevelop and provide KM training as well as KM tool trainingFacilitate KM working groupDevelop and disseminate KM newsletters and other types of communication to promote KM processes and toolsConduct internal audit on KM communication to ensure the correct audience receives the appropriate informationAssistant author to KM Plan, Tacit Knowledge Collection Plan, Governance PlanAssist in development of metrics to measure impact and value of the KM Program

In charge of all public relations; writing, blogging, distributing and follow-upIn charge of all social media strategies and planning for company clients; using MRI research, Radian6 information to determine goals, channels, content calendar and approachCreate client social media properties; write optimized copy; determine creative approach for customizationManage the social media properties for clients on a daily basis; create social media posts according to content calendarSocial media management using Radian6; use information to adjust social media plan as needed and for monthly and quarterly analysisSolely manage two client blogs; determine topics, write, optimize and publish to website using WordPress and SitefinityOn-site and off-site search engine optimization; including internal and external linking, quality assurance of website implementation, and linkbuildingIn charge of the company's newly formed philanthropy team; organizing and coordinating volunteer eventsVideo concepting, scripting, production and distributionMember of a brainstorming team, creating new marketing ideas for existing and potential clients

Developed the Internal Communications Plan, working closely with Vice Presidents of Operations and Marketing Provided Executive Team with advice on practical communication practices and issues In charge of all public relations; writing, distributing and follow-up Managed internal and external communications for 1,200 employee company Wrote articles for monthly and quarterly newsletters, worked directly with outsourced designer Point person for market research program; selected vendor, conducted planning process, trained all employees and implemented program across 52 store network, worked directly with analysis team, and presented quarterly findings to Executive Team Planned off-site conference with 100+ attendees from across the country; including selecting theme, speech writing, logistics, entertainment, and conducting market research Determined which trade shows across the nation will have the greatest impact on expanding customer base; coordinated booth and promotional materials Oversaw promotions; photo shoot, worked directly with designers, communicated with stores, coordinated promotional materials, raised moneys for Make-A-Wish® Foundation Worked directly with sponsored racing teams Defined and developed specific communication channels, media and feedback loops for employees

Provided public relations, marketing and administrative support for 12 non-profit clients Wrote, designed and published bi-annual and quarterly newsletters for two clients Headed a direct mail fundraising campaign throughout Indiana- raising over $4,000 in 10 months Conducted event planning and execution of conferences and monthly meetings Maintained databases for four non-profit clients

Constructed annual report, brochures, news releases, donor letters and agency funding requests Improved public perception through news coverage by local newspaper Coordinated and managed Heroes for the American Red Cross fundraising campaign, raising $16,000 in one month; and increased donor database by 1,500 Prospect research identifying and cultivating donors for the 2003 fall campaign; mailing to 3,000 recipients

Eliminated multiple language barriers and communicated concisely and effectively in an environment with many cultures and languages Guided 20-minute interactive tours at Kilimanjaro Safaris for 40-50 guests on each tour; 2,500 guests per hour