Emma De Leon Email & Phone Number

New Orleans, Louisiana, United States

• Meet with community-based organizations in East Baton Rouge and New Orleans East to put together a Community Advisory Board to support local industry in being strong community partners
• Support event logistics with community members
• Support communication documents across partners

New Orleans, Louisiana, United States

• Assist residents at Tulane University dorm halls with lockouts and related issues during the academic year and move-in/out
• Maintain records of lockouts, keys, and technical issues for Tulane University personnel and for accurate billing to residents
• Greet and ensure proper check-in of residents and guests at the entrance of the building to create a welcoming space
• Interviewed potential candidate for Housing Operations Coordinator position on student interview team

New Orleans, Louisiana, United States

• Contributed to a variety of data research projects led by Tulane faculty and community partners, utilizing skills in collecting, managing, analyzing, and presenting data
• Collaborated within a dynamic Scrum team, actively participating in sprint planning and reviews, ensuring effective communication and the timely delivery of high-quality solutions
• Managed a personal data project using ArcGIS Pro to analyze who is impacted by flood insurance price changes under FEMA’s new Risk Rating 2.0 pricing approach
• Engaged with scholarly articles and works to learn equitable data practices and apply learned lessons to enhance the ethical and inclusive aspects of data work

New Orleans, Louisiana, United States

• Engaged with 35+ organizations across New Orleans, ensuring the completion of their Love Your City profiles and impact leader certification
• Helped companies enhance their sustainability and equity practices by connecting them with specialized service providers
• Conducted sales outreach and research and maintained organized records in Zoho CRM for follow-up
• Supported Love Your City platform development by providing actionable recommendations to enhance software functionality based on feedback obtained during meetings with organizations
• Created and presented a proposal outlining how Love Your City can engage consumers through the implementation of a loyalty rewards program
• Coordinated volunteers and stage-managed the 2023 Love Your City awards to ensure a memorable experience for all participants and guests

Orlando, Florida, United States

• Processed accurate orders and payments for 100+ customers per 6-8 hours shift
• Anticipated team members’ needs before they would become apparent and fulfilled them accordingly (e.g., food restocks)
• Resolved customer complaints to ensure their excellent experience in the restaurant
• Oversaw the dining room and maintained its cleanliness and stock of drinks, napkins, and utensils

St Cloud, Florida, United States

• Care for children ages <1 year old to 13 years old to guarantee their safety during the day and at night while their guardians are away for 1 to 8 hours at a time
• Prepare meals, change diapers, and bathe children to ensure their physical well-being
• Engage children with entertainment, such as games, movies, and reading

• Designed lessons tailored to clients’ needs to improve their algebra I and pre-calculus grades and SAT scores
• Modeled test-taking strategies and problem-solving techniques that resulted in a 170-point SAT score increase for a student
• Managed client and tutor schedules to meet with clients virtually and in-person weekly and as requested

Kissimmee, Florida, United States

• Delivered individualized content one-on-one and in small groups of 4 students (K-12) to review familiar areas of knowledge and introduce new topics
• Discussed students’ mistakes and provided clear, effective feedback in virtual and in-person settings
• Worked with team members to guide the behavior of students through goal setting, encouragement, and discipline to maintain a productive, positive, and manageable environment
• Qualitatively evaluated and communicated students’ progress to parents and management and updated quantitative progress (i.e., assessment scores) in company-wide software

Environmental Studies

Activities and Societies: Food Recovery Network, Tulane Environmental Alliance, Book Club

General Education, A

Activities and Societies: National Honor Society Vice President, Student Government Treasurer and Secretary, National Art Honor Society.