Emma Payne
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Emma Payne Email & Phone Number

Senior Consultant and Advisor at Equal Experts
Location: London, England, United Kingdom 11 work roles 2 schools
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Current company
Role
Senior Consultant and Advisor
Location
London, England, United Kingdom
Company size

Who is Emma Payne? Overview

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Quick answer

Emma Payne is listed as Senior Consultant and Advisor at Equal Experts, a company with 1211 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Emma Payne.

Emma Payne previously worked as Senior Consultant / Advisor at Equal Experts and Global Director - Digital Product and Technology at Pret A Manger. Emma Payne holds Executive Diploma In Strategic Leadership, Business Strategy from University Of Warwick - Warwick Business School.

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Equal Experts

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Profile bio

About Emma Payne

My career has centered on developing and delivering significant technology strategies that lead to positive business transformation and growth. As a leader, I feel passionate about building and inspiring high performing teams that are motivated to drive measurable value creation for an organisation.Recent highlights of my career include owning the transformation of all customer technology for John Lewis. This included its online business (with a 2.5 billion turnover), contact centers and loyalty program. I also led the introduction of agile ways of working within IT and the partnership. More recently I joined Pret a Manager at a critical time and ensured the survival of the business by creating and leading new teams to develop a new global digital strategy and road map. I then led the delivery of a new commerce platform which ensured growth targets and could support a future franchise model; and most notably helped launch the first ever UK coffee subscription in six weeks.

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Emma Payne's current company

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Equal Experts
Equal Experts
Senior Consultant and Advisor
London, GB
Employees
1211
AeroLeads page
11 roles

Emma Payne work experience

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Senior Consultant / Advisor

Current

London, England, United Kingdom

Working with EE to create strong customer relationships, built on understanding our customers needs, delivering on our promises and creating measurable value.

Mar 2023 - Present

Global Director - Digital Product And Technology

Creating a new Global Digital Product and Technology team at a critical commercial moment in Pret's history. Securing our global strategy and plan with JAB and delivering major transformational change at pace, through the pandemic. Accountable for the design and successful delivery of a new Global digital platform for all markets, future franchises and.

Oct 2019 - Nov 2021

Head Of It

London, England, United Kingdom

Leading the transformation of all digital and customer facing technology (£50-70m annual budget) which delivered significant business growth and created a seamless experience across customer touch points and services. Key Highlights:-Building Strong relationships with my peers in Digital Product and Commercial teams to develop transformational strategies.

Jun 2013 - Sep 2019

Head Of Solutions

London, England, United Kingdom

Working directly with the Executive board in developing a three year growth strategy and road map. Accountable for all technology investment and its delivery including an endless aisle capability, single view of customer, website, global financial and supply chain system transformation.

Jun 2008 - May 2013

It Consultant

Freelance

London, England, United Kingdom

Jan 2006 - Jun 2008

Program Director

London, England, United Kingdom

Leading and collaborating on the delivery of multiple large scale technology and business programmes to create new customer experiences including Marks & Spencers first customer ordering capability, Price management and analytics and accountable for transformation in ways of working across technology

Dec 2000 - Apr 2005

Program Manager

London, England, United Kingdom

Jul 1998 - Oct 2000

It Project Manager

London, England, United Kingdom

Feb 1996 - Jun 1998

Programming Analyst

London, England, United Kingdom

Jan 1995 - Jan 1996

Graduate Trainee

London, England, United Kingdom

Jun 1994 - Dec 1994
Team & coworkers

Colleagues at Equal Experts

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2 education records

Emma Payne education

FAQ

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What company does Emma Payne work for?

Emma Payne works for Equal Experts.

What is Emma Payne's role at Equal Experts?

Emma Payne is listed as Senior Consultant and Advisor at Equal Experts.

Where is Emma Payne based?

Emma Payne is based in London, England, United Kingdom while working with Equal Experts.

What companies has Emma Payne worked for?

Emma Payne has worked for Equal Experts, Pret A Manger, John Lewis & Partners, Signet Jewelers, and Freelance.

Who are Emma Payne's colleagues at Equal Experts?

Emma Payne's colleagues at Equal Experts include Ananth Av, Sebastian Naicker, Lee Bailey, Peter Buck, and Arshad Sayed.

How can I contact Emma Payne?

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What schools did Emma Payne attend?

Emma Payne holds Executive Diploma In Strategic Leadership, Business Strategy from University Of Warwick - Warwick Business School.

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