Emma Wright Email & Phone Number

Marlow, GB

Marlow London

Working as an IT Business Analyst in the Softcat IT Systems Development Team.- Leading Softcats migration from Microsoft CSP Legacy offering to New Commerce Experience. Building the end-to-end process including updating our eCommerce platform, sales renewals process, contract billing table rebuild and working alongside our internal Microsoft Team- Lead a.

London, United Kingdom

• Worked within Strategic Programs as part of the Global Strategic Deal Capture team within commercial excellence organisation.
• Leadership of business critical / global cross-functional workflow tool (Microsoft SharePoint) – fundamental to operational continuity and Strategic Deal Capture function.
• Leadership of Strategic Deal Capture Hub (Internal Website)
• Performed analysis, create ad-hoc reports that provide more information on key systems and bid activity.
• Support the implementation of a bespoke Salesforce.com tool - technical management & data analytics.
• Support Strategic Programs transformation initiatives to streamline Strategic Deal Capture's global consistency and enable developmental growth via cross-functional program support and business problem-solving.

Uxbridge

• Working within the European Graphic Communications Annuity team.
• Leadership of European GC Connectivity process - facilitating monthly calls and creating data analytics.
• Supported to build and then maintain the European Annuity Database in Qlikview.
• Indirect annuity manager supporting the European Channel Business Managers with a number of programs to grow profit, improve loss making accounts and review partner performance.
• Supported the European Annuity Manager by providing data analytics on unprofitable accounts, top accounts and customer product analysis.

Uxbridge, London

• Worked within the UK Graphic Communications Sales Team as an Industrial Placement Student.
• Supporting the Sales Management with report tracking, outlook, Annuity and key Sales metric reporting.
• Team SME for the Fleet Management Portal, Salesforce.com and BigMachines queries.
• Service delivery head for one of the largest UK national Graphic Communication accounts.
• Provided monthly Customer service and annuity reports.

Ba (Hons) Business Studies, Business, Management, Marketing, And Related Support Services

Activities and Societies: Student Class Rep. Student leaders society.

Scottish Highers, History, Business, Modern Studies, Rmps, Art, English, French, Spanish