With over two decades of IT procurement, outsourcing, and vendor management experience, I am a certified AgilePM professional who leads strategic and complex business transformation projects at Sage, I have a proven track record of delivering value-added outcomes leveraging my strong commercial negotiation, relationship management, and process improvement skills.As a senior project manager, I collaborate with cross-functional teams, external partners, and suppliers to manage the end-to-end delivery of CCaaS, CRM, SaaS, IaaS, and IT and network solutions, while mitigating risks, resolving issues, and optimizing performance. I am passionate about enabling digital transformation, enhancing customer experience, and driving innovation and growth . I thrive in fast-paced and dynamic environments, where I can apply my AgilePM expertise and domain knowledge to deliver successful results.