Using my technical knowledge and customer service skills, I help a variety of users with technical issues and advice on a daily basis.Meeting targetsCustomer ServiceMentoringIT

A role that requires excellent communication skills and a great deal of resilience. I work full-time as a door-to-door fundraiser and have so far been trained and involved in campaigns for the Children's Air Ambulance and Marie Curie.

I carry out many roles in this events-based society. We organise at least one event per week, with a target audience of mainly international students. Communication is therefore a key skill in this role as I write and send out the weekly newsletter which gives all of the updated information for all upcoming events. At the beginning of the year, it was my responsibility to put the mailing list together, which was a task that required attention to detail and accuracy. I also write the minutes for each committee meeting and have even stepped in to chair a meeting in the absence of the committee president. I also enjoy the aspects of ticket sales and supervision at the events themselves. We have run a huge range of events from, day trips, to group meals and nights out.

I worked in the primary school in all subjects taught in English at this bilingual school. I helped the students with grammar, reading, writing, listening and speaking in English as part of their everyday activities in class. I also designed homework PowerPoint presentations that highlight tasks and relevant vocabulary or grammar points. I worked inside the classroom as assistant (sometimes stepping in as substitute teacher in the event of a teacher's absence) and took students out individually or in small groups for speaking exam preparation. I also planned and carried out one-to-one classes with a few students who required extra support.

This role involved working independently on a project to organise a school-wide event with an external speaker who I had to find and brief on the event. I publicized the event through various means: posters, emails, shout-outs and various other means through social media and other networks. I had to host the event and prepare handouts and fulfill all of the speaker's needs both personal and technical, learning how to use the technical system in a lecture theatre.

I worked as an office assistant. My responsibilities included printing and filing client records and preparing them for my colleagues to work with. I also prepared spreadsheets to record information taken from receipts and invoices. I learnt new skills in Sage and Microsoft Office and found that my languages skills came in useful when working with receipts processed in European countries.

I helped to prepare and serve food from a food counter for foreign exchange students over the summer. I also kept the area clean and ensured that I followed the relevant hygiene regulations.On the other hand, I served 3 course meals as a professional waitress at weddings and other big events, ensuring that the customer's needs were dealt with as a top priority. I learnt to carry three plates and serve and collect these in a professional manner. I also served coffee and carried platters around for guests before the meal.