Senior Residential Customer Service Manager
Current
Aug 2024 - Present
AeroLeads people directory · profile
Emma Matthews Email & Phone Number
Coach | Leader | Mentor | Trainer | Specialising in: Future Leader & Career Development, Culture & Engagement and Performance & Coaching
at
Aussie Broadband
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Coach | Leader | Mentor | Trainer | Specialising in: Future Leader & Career Development, Culture & Engagement and Performance & Coaching
Location
Berwick, Victoria, Australia
Company size
Who is Emma Matthews? Overview
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Quick answer
Emma Matthews is listed as Coach | Leader | Mentor | Trainer | Specialising in: Future Leader & Career Development, Culture & Engagement and Performance & Coaching at Aussie Broadband, a company with 158 employees, based in Berwick, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Emma Matthews.
Emma Matthews previously worked as Senior Residential Customer Service Manager at Aussie Broadband and Residential Customer Service Team Manager at Aussie Broadband.
Company email context
Email format at Aussie Broadband
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Aussie Broadband
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Profile bio
About Emma Matthews
Over 12 years customer service experience within telecommunications and banking call centre environments. Extensive coaching, mentoring and facilitating experience. I have coached teams, individuals, coaches and leaders in a vast range of areas including; • Personal growth• Career progression• Team engagement• Customer satisfaction• Soft skills• Key performance measures• Time management• Behaviours• Compliance• Productivity I have an in-depth knowledge of multiple coaching models and conversational strategies. My experience training and facilitating has provided me with a toolbox full of techniques to adapt my coaching style to suit the individuals learning style.
Current workplace
Emma Matthews's current company
Company context helps verify the profile and gives searchers a useful next step.
Aussie Broadband
5 roles
Emma Matthews work experience
A career timeline built from the work history available for this profile.
Residential Customer Service Team Manager
Oct 2023 - Aug 2024
Coach
Oct 2019 - Oct 2023
Business Coach
May 2008 - Jun 2014
Nov 2002 - Feb 2008
Team & coworkers
Colleagues at Aussie Broadband
Other employees you can reach at aussiebroadband.com.au. View company contacts for 158 employees →
MH
Madison Hayden
Colleague at Aussie Broadband
Carlton, Victoria, Australia, Australia
View →
AJ
Anthony Johnston
Colleague at Aussie Broadband
Drouin East, Victoria, Australia, Australia
View →
NH
Nathan Holcombe
Colleague at Aussie Broadband
Victoria, Australia, Australia
View →
FW
Felix Wolfl
Colleague at Aussie Broadband
Perth, Western Australia, Australia, Australia
View →
NL
Nick Leonard
Colleague at Aussie Broadband
Melbourne, Victoria, Australia, Australia
View →
RO
Ryan O'Donnell
Colleague at Aussie Broadband
Jeeralang, Victoria, Australia, Australia
View →
DA
David Allen
Colleague at Aussie Broadband
Pennant Hills, New South Wales, Australia, Australia
View →
LT
Liam T.
Colleague at Aussie Broadband
Brisbane City, Queensland, Australia, Australia
View →
DQ
Dean Quaife
Colleague at Aussie Broadband
Perth, Western Australia, Australia, Australia
View →
VS
Vidhi Singh
Colleague at Aussie Broadband
Perth, Western Australia, Australia, Australia
View →
Madison Hayden
Colleague at Aussie Broadband
Carlton, Victoria, Australia, Australia
View →
AJ
Anthony Johnston
Colleague at Aussie Broadband
Drouin East, Victoria, Australia, Australia
View →
NH
Nathan Holcombe
Colleague at Aussie Broadband
Victoria, Australia, Australia
View →
FW
Felix Wolfl
Colleague at Aussie Broadband
Perth, Western Australia, Australia, Australia
View →
NL
Nick Leonard
Colleague at Aussie Broadband
Melbourne, Victoria, Australia, Australia
View →
RO
Ryan O'Donnell
Colleague at Aussie Broadband
Jeeralang, Victoria, Australia, Australia
View →
DA
David Allen
Colleague at Aussie Broadband
Pennant Hills, New South Wales, Australia, Australia
View →
LT
Liam T.
Colleague at Aussie Broadband
Brisbane City, Queensland, Australia, Australia
View →
DQ
Dean Quaife
Colleague at Aussie Broadband
Perth, Western Australia, Australia, Australia
View →
VS
Vidhi Singh
Colleague at Aussie Broadband
Perth, Western Australia, Australia, Australia
View →
FAQ
Frequently asked questions about Emma Matthews
Quick answers generated from the profile data available on this page.
What company does Emma Matthews work for?
Emma Matthews works for Aussie Broadband.
What is Emma Matthews's role at Aussie Broadband?
Emma Matthews is listed as Coach | Leader | Mentor | Trainer | Specialising in: Future Leader & Career Development, Culture & Engagement and Performance & Coaching at Aussie Broadband.
Where is Emma Matthews based?
Emma Matthews is based in Berwick, Victoria, Australia while working with Aussie Broadband.
What companies has Emma Matthews worked for?
Emma Matthews has worked for Aussie Broadband, Optus, Anz, and Telstra.
Who are Emma Matthews's colleagues at Aussie Broadband?
Emma Matthews's colleagues at Aussie Broadband include Madison Hayden, Anthony Johnston, Nathan Holcombe, Felix Wolfl, and Nick Leonard.
How can I contact Emma Matthews?
You can use AeroLeads to view verified contact signals for Emma Matthews at Aussie Broadband, including work email, phone, and LinkedIn data when available.
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