Subject matter expert on global distribution asset requirements, associated integrated operational systems, supply chain workflows and systems development.Identifying and applying process change to track significant volumes of assets (3000+ hours annually), whilst overseeing several integration projects simultaneously at various stages.Escalation response for operational issues relating to content recall, internal validation issues and client rejections.Onboarding new suppliers and… Show more Subject matter expert on global distribution asset requirements, associated integrated operational systems, supply chain workflows and systems development.Identifying and applying process change to track significant volumes of assets (3000+ hours annually), whilst overseeing several integration projects simultaneously at various stages.Escalation response for operational issues relating to content recall, internal validation issues and client rejections.Onboarding new suppliers and initiating kick off meetings to ensure Producers have a deep understanding of technical delivery requirements. Accountable for a slate of projects, ensuring that all are delivered on time, according to shifting priorities, on budget and to agreed/acceptable levels of quality.Planning regular meetings with relevant stakeholders to monitor progress of each project, inform key parties of any changes and recent developments that may affect the planned supply of assets.Responsibility for ingesting metadata into a single reliable centralised source of information, accessible across the business.Remain connected within the production and distribution industry, learning from evolving technology and applying updates to technical delivery specification requirements, most recently UHD HDR.Grow and maintain excellent working relationships with internal stakeholders, independent producers and vendors. Show less

Collaborating internally to create an agile, iterative content-in tracking tool to monitor asset activity, identify risk and enable key milestone reporting.Liaise with cross functional partners and internal teams, such as Marketing, Localisation, Finance, Acquisitions in order to facilitate best practices that enable production assets to be delivered securely and on time.Supporting the ITV Apprentice initiative and training the selected Operations candidate.

Managed an increased workload due to team resource challenges whilst simultaneously recruiting and sensitively handling a performance issue with a member of the team.Participated in a complex RFP process by providing critical feedback on the final three selected vendor presentations.

Responsible for improved efficiencies around incoming delivery of master media assets. Worked with Producers to ensure compliance with strict delivery specifications to maintain the expected standards.Trained Programme Services Assistant across after sales assets processes.

Supported Programme Services Manager to bring in extensive programme assets to service buyers according to contracted license period start dates and for industry markets.