Emma Newman Email & Phone Number

Atlanta, Georgia, United States

• Analyze data using information from Marketo and Salesforce to formulate reports and analyze campaign outcomes on an ongoing basis• Create pivot tables to gain insights on different email campaigns and establish performance level• Update and organize various excel documents to help standardize data and setup for insights• Construct "How To" documents on multiple topics to make processes more efficient• Perform duties ad hoc such as pulling reports, compiling marketing updates, and helping build out decks

Atlanta, Georgia, United States

Developing branding, design strategy, problem identification, user research, user flow/journey mapping, wireframing, mockups, and prototyping.

• Improved SEO by keeping website up to date increasing patient numbers bi-weekly• Raised open rates via email campaign by 2% above industry standard• Balanced robust networks with 200+ external contacts for potential company referrals and partners• Managed customer connections, responding to 100% of current or potential patients within 12 hours• Captured marketing data, presenting campaign results results to 5+ team leaders 2 times per month• Led daily operations of marketing campaign cycles and initiatives for B2B, B2C, and organic marketing• Generated and managed B2B and B2C mailing lists, hard/soft email bounces, opt-outs and outbound call lists twice weekly• Designed concepts, graphics, copyedited, and layouts for social media and email content daily to drive people to website

• Increased followers on twitter by .72% each month through posting relevant content• Implemented a content calendar for social media posts utilizing Hootsuite streamlining process by 80%• Created content and expanded brand awareness with 30+ posts across platforms weekly• Maintained trending knowledgeable and strong understanding of 8 social media accounts• Communicated KPIs and current/future strategy to practice owner weekly

Allentown, Pennsylvania Area

• Owned project schedule, and met 100% of project deadlines by identifying and mitigating any project roadblocks• Established team of 6 to increase community engagement and complete participation deadlines• Ran weekly status meetings to establish clear goals for group• Updated project files using Google Docs, helping group to stay organized and on track bi-weekly• Resolved issues and conflicts by navigating team members on a productive path forward• Managed two research projects - “The Effects of Musical Groove on Social Bonding” and “Synchrony and Social Bonding”. Anticipated publication Spring 2020• Facilitated and helped write ethics proposal for a timely submission to the Institutional Review Board (IRB)• Presented research findings for "Synchrony and Social Bonding" at LVAIC Undergraduate Psychology Conference

Oldwick, Nj

Worked for an organization that offers adaptive horsemanship, a day camp for all abilities and a variety of therapy services. Responsible for organizing afternoon activities and setting up courses for the instructors to help facilitate riding lessons for campers. Solved issues that arose with fellow interns pertaining to volunteers and campers.

Hopewell, Nj

• Directed clients to appropriate personnel to address concerns, resolved complaints and answered account-related questions. • Took accurate messages for staff and management to facilitate open and speedy communication. • Provided administrative support to team members, including making copies, sending faxes, organizing documents, and rearranging schedules.• Maintained office safety by screening visitors, updating logs, and issuing temporary passes. • Managed schedules for horseback riding and guitar lessons.

Master Of Science - Ms, Marketing

Activities and Societies: Golden Key International Honour Society Member

Bachelor Of Arts - Ba, Psychology With An English Minor

Psychology

• Completed coursework in psychology and philosophy during a four month long study abroad program • Traveled with core course to learn.