Product Manager
Current1. Concept development• Identify opportunities through research and interactions withother business units and partners.• Develop business cases for opportunities with support fromother business units and partners.• Secure investment from the CFO to (further) develop theproducts.• Review product performance and implement coursecorrections.2. Product development management• Ensure that the products address clients’ needs –necessitating an agile approach.• Schedule deliverables, monitor progress and communicatewith stakeholders.• Identify and mitigate risks.• Develop and implement resource plans.• Ensure that service level agreements are met for supportissues that are referred to the product team• Ensure that products meet return on investment targets.3. Product documentation and training• Deliver comprehensive and marketable documentation forproducts.• Develop training material and certification for sales andsupport teams.• Facilitate training to sales and support teams and usefeedback for refinement of concepts.• Establish brands and marketing collateral for products.4. People management• Plan and organise the activities of staff members.• Ensure that direct reports follow the most effectiveprocesses to manage projects.• Implement and maintain a performance managementprocess.• Train and develop staff members.• Motivate staff.• Contribute and participate in the selection process of newstaff members.• Attend to any grievance and disciplinary issues inaccordance with the personnel policy and relevantlegislation.• Ensure general compliance to legislation (EE, BCEA, LRA,OCHSA).