60+ location quick service restaurant franchisee management company with $50 million in annual revenue. Responsible for all headquarters and restaurant level technology along with purchasing and office management.Key Results:- Through process improvement reduced office staff by over 50% despite a 40% growth in restaurant locations- Replaced manual data polling and input with automatic data flow from remote restaurant locations to SQL Server / Dynamics GP Accounting / Payroll- Migrated database systems from AS400 to SQL Server 7 - SQL Server 2000 - SQL Server 2005- Increased profit margins by 2%+ ($1 million+) annually through advanced business intelligence systems and improved corporate metrics- Transformed reporting from monthly printed batches to transaction level detail accessible from web including mobile phones- Created a SQL Server / Reporting Services multitiered corporate scorecard / bonus system- Managed payroll in house and migrated to outsourcing for reduced costs- Implemented Juniper WAN spanning corporate office and all remote locations- Migrated from POTS phone service to Avaya S8400 IP phone system and managed the rollout of message manager and IP softphone throughout organization reducing paper and toner costs.- Installed SharePoint based corporate intranet and developed multiple applications.- Virtualized POS Systems and servers for development purposes

45 Location quick service and full service restaurant chain. Responsible for all PC based servers, software and network at headquarters as well as migrating all paper based processes into electronic format.Key Results:- Created several MS Access applications to improve data collection and availability- Moved Purchasing systems from paper based to Access and Excel Systems- Managed the installation of corporate network, workstations and MS Office to 18 general office staff- Installed and managed PC based POS systems in 24 locations- Absorbed Purchasing responsibilities through process improvement