Under general supervision, coordinates administrative, personnel, and logistical support for a defined department program. Carries out established program objectives and directives. Determines the best approach to accomplish assignments. May supervise support staff. Communicates, using a variety of media, with internal and external constituencies. May be responsible for adherence to program budget and/or other fiscal duties. May assist with grant and contract preparation and submission. May handle data management. Duties include managing 4 to 5 existing faculty emails and calendars, ordering lab supplies, updating lab grant tracking sheets, all international employee onboarding, all post doc employee onboarding, acting as the administrative assistant for the Neuro-Oncology seminar series, some management of lab social media accounts, arranging interviews for prospective lab members, and maintaining Faculty CV's/CMEs/credentials.

- Supervised over 20 video productions expressing our culture, values, and goals.- Prioritize projects and coordinate across large teams to plan, schedule, and organize logistics. - Called venues, entertainment, catering, and employees to schedule events. These events were a great way to build relationships with other employees and increase loyalty to the company. - Revitalized 7 Endodontics and Oral Surgeons’ websites with professional photos and videos, achieving 100% doctor satisfaction and increasing website traffic.- Organized all digital assets files, ensuring cleanliness and ability to locate files swiftly. - Stay up-to-date with industry trends and best practices in photography and digital asset management.

- Provides secretarial and administrative support for faculty: proofs documents, organize meetings, and manages department records.- Purchased and maintained inventory levels of office supplies and equipment.- Ran weekly Account Receivable reports and organized the data for upper management.

- Took Board Meeting Minutes every month and sent the completed copies to the CEO- Update/verify demographics and responsible party designation; verify insurance eligibility and benefits coverage from all applicable insurance sources.- Ensures employees have the resources, tools, and training needed to perform their duties.- Manages staff performance, including evaluations, disciplinary action, and terminations.- Answers patient questions and responds to or resolves patient concerns or frustrations.

• Worked as a receptionist checking patients in and out, verifying insurance, collecting copays, and scheduling future appointments. • Learned ICD-10 codes from the medical coder. Expanded my understanding of the relationship between insurance companies and healthcare organizations. • Reviewed claim rejections and created a system to identify possible ICD-10 codes to correct the rejected claims for my internship project.