Functioning as the CTO, I run the technical operations and provided long term strategic guidance for the institution. Reorganized the technology team to allow for a much higher volume of projects to be complete. Managed capital and operating budgets, and planned, organized, and executed all technology functions across all verticals. Designed, documented and assessed processes and procedures and identified cost-savings. Provided regular updates to the leadership team. Provided strategic thought to leadership for the technical vision of the school.• Managed technology across campus, completing many projects around security, infrastructure, applications and more.• Instituted steering committee to align IT initiatives and improve organizational operations.• Acted as a thought leader in the strategic planning process.• Assessed, realigned, and negotiated licensing expenditures across campus, reducing costs by 30% annually.• Drove adoption of the student facing platforms and increased usage by 330%.• Implemented a course evaluation system, financial aid platform, advising platform, accounting platform, and more.• Redesigned and implemented hyflex classrooms in conjunction with faulty and student insights in digital pedagogy.• Addressed satisfaction survey issues to drive student experience. Increased positive feedback from 55% to 98%.• Built innovative student engagement platform to drive community building.

In the terminal position in the IT department, I directed IT budgets and operations, ensuring all solutions meet stated business requirements. Built, motivated, and led team of associates in large-scale IT project implementations. Managed capital and operating budgets, and planned, organized, and executed all IT functions, reporting to the COO. Continually assessed internal processes; identified and recommended process improvement and cost-reduction opportunities. Provided regular updates to senior staff. Provided strategic thought to leadership for the technical vision of the University.• Created a highly-successful technology strategy and roadmap to support the reorganization of University’s strategic plan.• Redesigned staffing model and organizational structure to support new verticals and improve student, faculty, and staff satisfaction with IT services.• Managed IT Department, efficiently handling all IT issues - including infrastructure, production support, vendor selection, equipment purchasing, and IT configuration.• Increased student engagement and retention while decreasing costs through the design and deployment of a new student information system and learning management system.• Restored vital vendor and partner relationships to increase support capabilities; increase efficiencies in customer response; and decrease downtime.• Introduced methods for tracking project management, capacity planning, and performance metrics.• Oversaw and managed to successful completion over 30 special project each fiscal year.

Managed special projects aboard a Grand Class cruise ship that sailed the Caribbean and New England.• Managed team of system administrators, programmers, and support staff.• Delivered networking refresh projects in budget and ahead of schedule.• Rolled out new documentation and support system.• Created and deployed proactive system monitoring software across 18 server centers.

In a contract position working as a project manager, oversaw project to restore the Murray-Darling River System. Responsible for a team of engineers and environmentalists who were working with communities to slow and reverse river overuse.• Managed team of engineers working with farmers to replace old irrigation methods by installing subsurface drip technology.• Assisted in purchase and introduction of water resources to restore Australian wetlands.• Worked with communities along the river to ensure governmental funding pledges were met.• Helped farmers convert crops to less water intensive varieties through education and engineering assistance.

Promoted to roles increasing in scope at one of the big three credit reporting agencies, TransUnion LLC, ran multiple projects to improve the effectiveness of the systems support and integration team. Started “follow the sun” support model team in Chennai, India.• Managed team of offshore support analysts/developers in Chennai, India.• Responsible for managing 100+ consultants.• Managed project to increase efficiencies and reduce the amount of failure tickets.• Rolled out new documentation and support system.• Integrated mergers and acquisition of healthcare systems into core technologies.• Advised on SOx compliance project.• Advised on SAS 70 compliance project.• Lead team in efficient 24 X 7 support of 22 core applications for the Marketing Services group.

Taught classes and worked on several research projects for the University.• Worked on artificial intelligence and robotics research project to create a waiter robot. This encompassed areas such as computer vision, syntactic parsing, semantic understanding, path finding, speech recognition, and neural networks.• Researched and published articles on swarm behavior in software simulations.• Researched and published articles on optimization of distributed computing.• Taught classes on databases, artificial intelligence, operating systems, programming, and systems design.

Ran information technology department for small financial planning firm.• Administered Windows NT and 2000 servers.• Administered Lotus Notes servers.• Created and implemented budget for the IT department.• Configured various hardware devices including routers, printers, scanners, and firewalls.• Purchased and configured desktop systems for users on Windows 98/NT/2000/XP• Created ticketing system for tracking of issues and resolutions.• Created company website www.ccpfps.com.• Developed first disaster recovery plans for the company.