Eric Anderson Email & Phone Number

Facilitated the transition of WaMu systems to JPMorgan Chase.

Researched, designed and implemented Windows Enterprise Patch Management solution for 80,000 client environment. Managed security tools (Antivirus, Disk Encryption, and Client firewall) for the entire enterprise.Deployed new software distribution, patch management solution to 8000 servers in 3 months reaching 99.9% completion on schedule with no unplanned downtime or unexpected customer impact. Maintained 97% patch compliance on Servers and Workstations. Developed inventory system to identify systems missing required security tools resulting in improvement from 64% security tool compliance to over 99% compliant.Worked with platform owners and support teams to implement automated checks and repairs of client security tools and patch compliance.

Supported and maintained windows clients, and servers for circuit design engineers at Intel's DuPont location. Participated in Client, Server, Apps, and Systems Administration global teams and was also the Team Lead for the Windows Terminal Server and Engineering Computing Virus Response team. Developed and deployed automated OS build for NT4, W2K, and XP for global use at 32 sites and over 10,000 clients. Resulted in consistent support model for all sites and coordinated problem solving between sites.Developed scripts to move over 5,000 resource domain clients and servers to Active Directory. Also coordinated migration of 500 users to Active directory accounts with minimal impact.Managed Antivirus software deployment, configuration, auditing, enforcement, and virus crisis management for global infrastructure. Advanced preparation allowed Engineering Computing to experience minimal impact from CodeRed, Nimda, BugBear, Klez, and Lovegate. Maintained Virus compliance to over 98% compared to 75% when it was first begun. Developed and deployed global audit tool to check for Antivirus compliance as well as all required security hotfixes. Designed global infrastructure that audited 10,000 clients a day reporting out overall compliance as well as detailed lists of out of compliance systems. Audit and enforcement efforts resulted in few EC systems vulnerable to recent SQL Slammer attack.Implemented and managed Cheyenne ArcServe server backup solution to facilitate disaster recovery and file retrieval. Managed projects to migrate user base from Windows NT 3.51 to NT4, then to W2K.

Responsible for all levels of network maintenance including network configuration, server setup and maintenance, PC setup and support, as well as phone system and voice mail support and maintenance. Independently supported a 500 person company including:All aspects of client and server software and hardware setup and supportManaged office move project of 300 employees to new location including network layout, design, and oversaw installation. Installed ISDN dial-in pool and multi-site bridged network to facilitate move. Coordinated the move of PC, Servers, phone system and voicemail.

Bs Degree, Computer Science

As Degree, Computer Science