Eric Arthur Email & Phone Number

Tampa, Florida, United States

• Merchant Services, Payments, SMB - JP Morgan Chase, Tampa, FL An adaptable program manager with ability to use agile, waterfall, or hybrid delivery models, delivering medium to large, end-to-end, firm-wide programs.
• Successfully led the crisis management/program to react to a vendor ransomware attack that resulted in complete incapacitation of services. Restored services within 10 days, and full functionality in 20 business days.
• Lead/Collaborated with multiple stakeholders to triage/asses impact to potential fraud/ransomware/tech risk events.
• Delivered new product launch which includes proprietary payment application and proprietary estate management.
• Lead multiyear effort to exchange terminals for over 50k companies representing 70% of firm’s total Small Business Portfolio which included process creation, improvement, and
• Stood up website to sell terminal equipment directly to merchants from vendor with firm-supported customer service.

Columbus, Ohio Area

Kabul, Afghanistan

Kabul, Afghanistan

Kabul, Afghanistan

A senior consultant to US military forces in Afghanistan for mitigating threats from long range precision weapons. Serves as a primary contributor in developing plans and programs to train individuals and groups on all aspects of personnel and team protection.o Plans and delivers training to groups of 30 individuals monthly; responsible for creating.

Ocala, Florida Area

While attending college and working for Aegis, functioned as a finance specialist for a nationwide staffing agency. Provided resident financial and business operations services while working on special projects and initiatives. o Created and implemented standard procedures for reporting financial data that resulted in a 20% reduction in time spent on.

Hawaii

Led, coached, managed and trained a highly specialized team of snipers proficient in surveillance, security management, and threat mitigation.o Planned, resourced, and managed over 50 missions in Afghanistan across two yearso Recognized for achievement in training (honor graduate) and operations (commendation) o Selected as the onboarding and training.

Bachelor'S Degree, Business Administration And Management, General

Military Reconnaissance

This course teaches dismounted reconnaissance, surveillance and target acquisition

Education record

This course provides instruction in supporting arms, mission planning, sniper operations, field computer and marksmanship to prepare for.