Enterprise Customer Success Manager
Current
Nov 2021 - Present
AeroLeads people directory · profile
Eric Babcock Email & Phone Number
Enterprise Customer Success Manager
at
ThousandEyes (part of Cisco)
1 work email found
@rackspace.com
1 phone found area 210
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Enterprise Customer Success Manager
Location
San Antonio, Texas Metropolitan Area, United States
Company size
Who is Eric Babcock? Overview
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Quick answer
Eric Babcock is listed as Enterprise Customer Success Manager at ThousandEyes (part of Cisco), a company with 381 employees, based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at rackspace.com, phone signal with area code 210, and a matched LinkedIn profile for Eric Babcock.
Eric Babcock previously worked as Advisory Customer Success Manager , Government Services (Service Delivery Director for Texas DIR) at Rackspace Technology and Senior Enterprise Account Manager at Rackspace, The #1 Managed Cloud Company. Eric Babcock holds Associate Of Applied Science In Information Technology, Computer Network Systems from Itt Technical Institute.
Company email context
Email format at ThousandEyes (part of Cisco)
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{first}.{last}@rackspace.com
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AeroLeads found 1 current-domain work email signal for Eric Babcock. Compare company email patterns before reaching out.
Profile bio
About Eric Babcock
With a proven background directing project management, process analysis, technical operations, data analysis, and compliance activities for a top Fortune 500 organization, I have delivered quality solutions and exceptional client service progressing through the ranks over the last 13 years as a Technical Project and Account Manager. My leadership style focuses on engaging team members, communicating effectively with all stakeholders, dynamically solving problems, and delivering high-quality solutions.Throughout my career at Rackspace, a global leader in public cloud professional services, I have developed a blend of technical and client-facing experience that has allowed me to deliver creative solutions that produce value-added products and quality within specified constraints of time and cost. With extensive experience managing high-value client accounts with clients and teams across all organizational levels, I maximize service and satisfaction from concept to execution. I enjoy collaborating with multiple stakeholders to drive project life cycles and ensure optimal quality, as well as, create alternative solutions to project challenges with subject matter experts. I hold a degree from ITT Technical Institute in Informational Technology, Computer Network Systems and am Certified as a SCRUM Master.
Listed skills include Windows Server, Vmware, Disaster Recovery, Cisco Technologies, and 25 others.
Current workplace
Eric Babcock's current company
Company context helps verify the profile and gives searchers a useful next step.
Thousandeyes (Part Of Cisco)
6 roles
Eric Babcock work experience
A career timeline built from the work history available for this profile.
Advisory Customer Success Manager , Government Services (Service Delivery Director For Texas Dir)
Jul 2021 - Nov 2021
Senior Enterprise Account Manager
Promoted from SMB Account Manager to Enterprise Account Manager, and to Senior Enterprise Account Manager. As a Senior Enterprise Account Manager, I own and manage a client portfolio with over $2.2mil spend/month with the successful delivery of contracted Rackspace products and services, ensuring customer’s strategic, technical, and specialist support.
Jun 2013 - Jul 2021
Windows System Administrator
As a Windows System Administrator, I provided high-level technical support to customers over the phone, via chat, and in-support tickets. This role required applying creative problem-solving techniques to identify the source of problems while keeping the customer updated via the ticketing and phone systems. I utilized strategic initiative and advised on.
Jun 2011 - Jun 2013
Support Specialist
As a Support Specialist, I provided routine support as the first point of contact for incoming customer calls fielding technical support. I delegated workflow activities to technicians to maintain reasonable queues and assigned scheduled maintenances to Windows & Linux technicians.
Mar 2009 - Jun 2011
Monitoring Technician
I started my career at Rackspace as a Monitoring Technician where I served as the first line of defense for all intensive customers and tier 1 troubleshooting for high-profile stakeholders and clients.
Feb 2008 - Mar 2009
Team & coworkers
Colleagues at ThousandEyes (part of Cisco)
Other employees you can reach at thousandeyes.com. View company contacts for 381 employees →
ML
Mal Luczkowska (She/Her)
Colleague at Thousandeyes (Part Of Cisco)
Cracow, Małopolskie, Poland, Poland
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SP
Suzanne Phillips
Colleague at Thousandeyes (Part Of Cisco)
Raleigh, North Carolina, United States, United States
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JI
Jd Ibarra
Colleague at Thousandeyes (Part Of Cisco)
San Antonio, Texas, United States, United States
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RB
Rinaldo Buratti
Colleague at Thousandeyes (Part Of Cisco)
San Francisco, California, United States, United States
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SP
Sophie Pabst
Colleague at Thousandeyes (Part Of Cisco)
Stadt Hamburg, Hamburg, Germany, Germany
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RD
Ricardo Diez Gutiérrez
Colleague at Thousandeyes (Part Of Cisco)
Iztacalco, Mexico City, Mexico, Mexico
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RS
Rich Sullivan
Colleague at Thousandeyes (Part Of Cisco)
Basking Ridge, New Jersey, United States, United States
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OJ
Oscar Javier Toriz Heres
Colleague at Thousandeyes (Part Of Cisco)
Mexico City, Mexico, Mexico
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CL
Chris Li
Colleague at Thousandeyes (Part Of Cisco)
San Mateo, California, United States, United States
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ID
Igor Dovhan
Colleague at Thousandeyes (Part Of Cisco)
Lisbon, Lisbon, Portugal, Portugal
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Mal Luczkowska (She/Her)
Colleague at Thousandeyes (Part Of Cisco)
Cracow, Małopolskie, Poland, Poland
View →
SP
Suzanne Phillips
Colleague at Thousandeyes (Part Of Cisco)
Raleigh, North Carolina, United States, United States
View →
JI
Jd Ibarra
Colleague at Thousandeyes (Part Of Cisco)
San Antonio, Texas, United States, United States
View →
RB
Rinaldo Buratti
Colleague at Thousandeyes (Part Of Cisco)
San Francisco, California, United States, United States
View →
SP
Sophie Pabst
Colleague at Thousandeyes (Part Of Cisco)
Stadt Hamburg, Hamburg, Germany, Germany
View →
RD
Ricardo Diez Gutiérrez
Colleague at Thousandeyes (Part Of Cisco)
Iztacalco, Mexico City, Mexico, Mexico
View →
RS
Rich Sullivan
Colleague at Thousandeyes (Part Of Cisco)
Basking Ridge, New Jersey, United States, United States
View →
OJ
Oscar Javier Toriz Heres
Colleague at Thousandeyes (Part Of Cisco)
Mexico City, Mexico, Mexico
View →
CL
Chris Li
Colleague at Thousandeyes (Part Of Cisco)
San Mateo, California, United States, United States
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ID
Igor Dovhan
Colleague at Thousandeyes (Part Of Cisco)
Lisbon, Lisbon, Portugal, Portugal
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1 education record
Eric Babcock education
FAQ
Frequently asked questions about Eric Babcock
Quick answers generated from the profile data available on this page.
What company does Eric Babcock work for?
Eric Babcock works for ThousandEyes (part of Cisco).
What is Eric Babcock's role at ThousandEyes (part of Cisco)?
Eric Babcock is listed as Enterprise Customer Success Manager at ThousandEyes (part of Cisco).
What is Eric Babcock's email address?
AeroLeads has found 1 work email signal at @rackspace.com for Eric Babcock at ThousandEyes (part of Cisco).
What is Eric Babcock's phone number?
AeroLeads has found 1 phone signal(s) with area code 210 for Eric Babcock at ThousandEyes (part of Cisco).
Where is Eric Babcock based?
Eric Babcock is based in San Antonio, Texas Metropolitan Area, United States while working with ThousandEyes (part of Cisco).
What companies has Eric Babcock worked for?
Eric Babcock has worked for Thousandeyes (Part Of Cisco), Rackspace Technology, and Rackspace, The #1 Managed Cloud Company.
Who are Eric Babcock's colleagues at ThousandEyes (part of Cisco)?
Eric Babcock's colleagues at ThousandEyes (part of Cisco) include Mal Luczkowska (She/Her), Suzanne Phillips, Jd Ibarra, Rinaldo Buratti, and Sophie Pabst.
How can I contact Eric Babcock?
You can use AeroLeads to view verified contact signals for Eric Babcock at ThousandEyes (part of Cisco), including work email, phone, and LinkedIn data when available.
What schools did Eric Babcock attend?
Eric Babcock holds Associate Of Applied Science In Information Technology, Computer Network Systems from Itt Technical Institute.
What skills is Eric Babcock known for?
Eric Babcock is listed with skills including Windows Server, Vmware, Disaster Recovery, Cisco Technologies, Virtualization, Servers, Data Center, and Dns.
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