Peter Clayton-Luce Email & Phone Number

Raleigh, North Carolina, United States

Various Locations

• Designed, installed, operated and maintained state-of-the-art information systems technology including local and wide area networks, mainframes, mini and microcomputer systems and associated peripheral devices.
• Led hardware/software installation to enhance overall communication capabilities in providing 98% voice and data communication operability.
• Facilitated project tasks, scope, and timeliness eliminating “non-value added” application support processes regarding company’s stakeholder needs.
• Identified and conveyed customer issues and concerns to senior management ensuring application/software development meets end user needs.
• Strengthened the overall security measures for Naval Reserve center by establishes standard and procedures to enhance the overall safety and wellness of its personnel.
• Maintained organizational readiness certifications and qualifications to sustain resilient time constraints; provided training to 30 personnel using PowerPoint on various organizational policies and procedures.

Cary, North Carolina

Morrisville, North Carolina

-Deployed over 100+ UCS C-240 M4 servers with EM7 and Splunk into customer network.-Experience with command line interfaces.-Firmware updates on UCS-C240s.-Provision Windows jump servers, load-balancers and CSRs using OVA templates. -Initial configurations on UCS-240 servers using CIMC.-Application validation.-Sanity checks.-Ensure Splunk/EM7/Windows and.

Raleigh-Durham, North Carolina Area

• Oversaw the troubleshooting of various machinery involved in computing data while ensuring zero loss to equipment.
• Managed 2 personnel through the successful completion of assigned organizational goals while maintaining a completion rate of 100%.
• Coordinated 12 projects in training personnel resulting in positive customer focused recognition results.

Raleigh-Durham, North Carolina Area

• Provided customer support to 79 while troubleshooting technical issues to enhance the overall satisfaction to sustain customer retention by 10% increase
• Provided expert user support to application developers on customer needs while assisting customers in articulating user needs and recommendations
• Maintained system security inputs, extracts, analyzed and validated maintenance data; developed and interpreted management reports
• Monitored input of data and the parameters for up-line reporting and related interface requirements
• Coordinated implementation of new systems, patches and other on-site upgrades, implementation and testing of enhancements

Various Locations

• Responsible for leading 55 in proper swimming and life saving techniques while ensure the safety of 1000+ personnel throughout high resilient conditions
• Taught over 100 classes in Emergency First Aid and CPR tactics; certified students per American Red Cross standards
• Ensured the safety of facility patrons by preventing and responding to water emergencies; monitored swimmers and enforced rules and regulations
• Performed pool maintenance and customer service duties for a full-scale resort hotel. Managed and maintained beach front grounds and assisted with child activities
• Trained and certified management and staff in both CPR and First Aid training while adhering to the American Red Cross standards
• Oversaw the proper job performance and safety of teams of up to 5 personnel

Bachelors, Computer And Information Systems Security/Information Assurance

Associate’S Degree, Computer Technology