Eric Bartlett Email & Phone Number

Phoenix, Arizona, United States

Tempe, Arizona, United States

Scottsdale, Arizona, United States

Scottsdale, Arizona, United States

Tempe, Arizona, United States

Traffic Control Supervisor

Tempe, Arizona, United States

Design and implementation of traffic flow in accordance with ADOT standards. Direction of road workers. Communication with clients on a daily basis, by both phone and email. Data entry and daily reporting.

Phoenix, Arizona Area

Phoenix, Arizona

Aurubis Brass, Buffalo, NY

Supervisor of emergency medical personnel in a large brass mill. Scheduling, payroll, public and client relations are just a few of the tasks I perform on a daily basis.

Buffalo, New York

Niagara Falls, NY

Responsible for the daily operations of a security force at a large chemical plant. Control of traffic, both foot and vehicle traffic in and out of the plant. Report writing, surveillance, and dispatching by both phone and radio. Emergency care of both plant personnel and contractors injured in the plant.

Western New York

Responsible for the conversion of Wilson Farms stores to 7-11 Stores. This included reading of blue prints and schematics, customer and client relations, and public relations. Met with construction personnel and vendors to make transition smooth and within 7-11 specifications.

Responsible for incoming and outgoing calls in a busy call center. Duties included answering calls from customers, technicians and clients and resolving issues on a per call basis, completing up sells and direct sales. Heavily responsible with Client Assurant, making daily scheduling and follow up calls. Heavy data entry. Received written praise on.

Responsible for the daily operations of kitchen and staff in a retirement home setting. Duties included, but were not limited to, scheduling, food procurement, budgeting as well as preparing meals for up to 80 residents and staff. Also was involved in computer and network repairs for the entire facility.

Responsible for monitoring inbound calls in a 400 person call center, produced hourly and daily production reports, assisted in tracking system failures and call misrouting issues.

Responsible for receiving at least 6 inbound claims call per hour for a daily total of 50 claims calls. Was responsible to triage the claims and make quick decisions based on Customer needs. Scheduled any repair work for the client and any other appointments as necessary. Data entry and use of computer were requirements of the position.

Responsible for the daily operation of a busy family restaurant. Direct supervision of 20 employees, which included scheduling and any hiring and disciplinary counseling. Performed all Managerial Operations including shift and daily reports, prep and order lists. The role had strong emphasis on customer service. Versatile in all facets of restaurant.

Responsible for the daily operation of a busy Italian restaurant. Preparing food and ordering product. Customer service was a primary role in addition to preparing reports and creating reporting spreadsheets. In charge of a crew of up to 14 employees. Scheduling and time management, including hiring and firing.

Education record

Education record

Diploma, Mathematics And Fine Art