Eric Brophy Email & Phone Number

Cedar Rapids, Iowa Area

Dfw

• Effectively controlled and managed processes for Aerospace companies• Effectively controlled and managed processes for retail companies• Responsible for monitoring overall service of account to drive KPI performance.• Directs preparation of work schedules to obtain optimum utilization of human resources and facilities to ensure maximum production and profitability.• Training and development of new employees.• Prepares directives outlining policy, program or operations changes to be implemented.• Daily timecard / payroll entry.• Driver safety, training, maintaining an acceptable level of safety, quality and productivity. • Ensure scheduled pick-ups and deliveries are made in a timely manner• Negotiates and implements contracts with numerous vendors.• Oversight of inbound freight to ensure routing accuracy, scheduling, as well as focusing on cost control measures.• Maintains records and documents in accordance with TSA rules and regulations.• Timely submittal of invoices, route work and / or line-hauls and pickup and delivery invoices/manifests.• Coordinates staging, loading, and unloading of trailers.• Enter POD’s and cost associated with services • Comply with SEKO’s C-TPAT Security Profile

Des Moines, Iowa Area

• Effectively controlled and managed processes for Whirlpool Final Mile• Serves as the main point of contact with their customers in order to provide exceptional service and trouble free account operation. • Make regular site visits to observe the accounts for safe, efficient, and profitable operation. • Responsible for the selection, hiring, training and development of all office personal and drivers. • Monitor driver safety and takes proactive steps to create a positive Safety Culture. Ensure drivers complete quarterly training in compliance with company polices.• Conducts P&L analysis to determine trends in costs to maximize profitability.• Ensure customer billing and employee payroll are accurate and timely• Coordinate with maintenance personnel to balance equipment maintenance schedules, customer requirements, and expense. Ensure all equipment meets Federal and state requirements.