Eric Brown Email & Phone Number

Illinois, United States

Warrenville, Il

Continually improve technician performance through training and implementation of company procedures and policies. Develop new and improve existing company standard operating and document control procedures. Implement and expand use of laboratory management system into company operations wherever practicable. Ensure all project requirements are met, specifications and procedures are followed. Regularly interface with clients to ensure performance expectations are met or exceeded. Communicate with Project Managers and Laboratory staff to ensure performance standards are being met. Assist Purchasing Manager in maintenance of vehicle fleet. Maintain functionality and compliance of field-testing equipment. Assist in development of new business and regularly attend industry meetings.

Warrenville, Il

Serve as day to day liaison between CTL and client. Ensure all project requirements and specifications are met and procedures are followed. Responsible for management of all project documentation and reporting. Attend project progress meetings as required. Visit job sites on regular basis to ensure compliance with all project requirements and to help monitor technicians. Assist in development of project budgets, tracking and billing. Communicate clearly with Director of Field Services regarding client needs. Assist in development of new business. Attended industry meetings and networking events.

Elk Grove Village, Il

Responsible for the coordination of all quality control and quality assurance testing, reporting, training and resource optimization. Monitor projected and backlogged work, staffing and results on a continuous basis, initiating operational changes as needed to ensure client needs are met. Facilitate client service standards training and evaluate results. Monitor individual employee project management skills as they relate to financial performance of projects and client retention. Provide client QC/QA site management plans, attending project meetings as necessary to ensure work is performed in accordance with contract specifications. Prepare project estimates and proposals for prospective clients or projects. Supply clients with Material Coordination services as necessary for project completion. Coordinate sample pick up and processing with Laboratory Manager. Manage company vehicle fleet and work with Office Manager on client billing.

Elk Grove Village, Il

Responsible for the coordination of all quality control and quality assurance testing, reporting, training and resource optimization. Monitor projected and backlogged work, staffing and results on a continuous basis, initiating operational changes as needed. Achieve staffing goals to meet client work needs and internal resources to support clients. Facilitate client service standards training and evaluate results. Monitor individual employee project management skills as they relate to financial performance of projects and client retention. Work with ownership on staff training and supporting issues.

Elk Grove Village, Il

Provide supervision, documentation and verification of the project implementation in accordance with the contract documents. Monitor, assess and document the work to ensure that the Contractor and Subcontractors perform work in accordance with the contract and approved submittals. Ensure that field changes are implemented and documented according to governing standards, programs and procedures. Identify and report nonconforming items and review the disposition of those items. Assist in the development of punch lists and monitor items to determine Contractor's timely completion. Monitor material sample collection to assure compliance with technical specifications. Conduct inspection of soil processing, placement, compaction operations, borrow area excavation, material stockpiles, concrete placement, drainage, traffic control and electrical items.

Greater Chicago Area

Responsible for supervising quality control for various construction industry practices. Manage Quality Control budget and provide management and oversight to QC Technicians for both subcontracted and in-house work. Inspect and oversee roadway demolition and grading operations; construction of bridge and retaining wall structures, sidewalks, roadway pavements and other types of construction work to ensure that procedures and materials comply with plans and specifications. Execute procedures to verify dimensional accuracy of structural installations and layouts. Coordinate and schedule Quality Control technicians and interpret test results. Disseminate information from test results to crews for machinery calibration to proper tolerances. Create, document and track RFIs, Submittals and Material Certifications.

Greater Chicago Area

Responsible for monitoring quality control for various construction industry practices. Developed data gathering process and analysis for upper management and state agencies for innovative multi-million dollar paving machine. Collaborated with multiple subcontractors to execute projects within budget and time requirements. Inspected a variety of subcontractor projects including Frost Protection Course, rebar and formwork, embankment, electric utilities and sewer installation. Supervised placement of materials for pavement (slip formed and non-slip formed), curb and gutter, barrier wall, bridge decks, columns and footings to ensure all concrete was placed within state and federal specifications.

Itasca, Il

Responsible for providing sales support for U. S. accounts. •Increased Fellowes shredder sales by 30%+ through relationship building with Regional Sam’s Club store managers.•Coordinated new Fellowes "Cube" training program to increase product knowledge for Inside Sales Team for Major Retailers.•Managed Key Account maintenance and promotional materials for clients such as Kmart, Best Buy and OfficeMax.•Created sales tracking for Retail National Account Managers for development of marketing strategies.

Lake Forest, Il

Responsible for coordinating trade shows, marketing materials and communications.•Increased event participation 500% by working directly with sales team to create a personalized trade show experience.•Coordinated “Broker Breakfasts” including email blast invitations, lead follow-up tracking and distribution of marketing materials to potential clients.•Created new copy and redesigned display materials to reflect new products, logos and overall brand value to market.•Designed and developed copy for sales team presentations and marketing materials.

B.S., Communications

Activities and Societies: Bowling TeamBowling team

Associate Of Applied Sciences, Construction Management

General Studies