Eric Daniel Email & Phone Number

Denver, CO

• Creatio is a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of.
• One platform for CRM, industry workflows, and marketplace apps.
• Freedom to own your automation through unlimited no-code customization.
• Genuine care for our clients and partners

Denver, Colorado, United States

Responsible for establishing NSI Solution's presence within US market working with Retail, Mid-Market and Enterprise Sales Managers. Designing and pitching large scale implementation projects with Zoho applications including data migrations, third party system integrations, and custom development efforts. In charge of expanding Zoho related partnerships.

Denver, CO

Worked with Corporate and Enterprise customers to craft unified, secure, productive, and insightful technology solutions from both Zoho and Google. Architected holistic solutions leveraging a Zoho's suite of applications to support business processes from Sales, Marketing, Finance, Customer Service and more. Scoped and defined migration/integration service.

Fort Collins, Colorado Area

Implemented ERP add-on solutions for Microsoft Great Plains and NetSuite customers in need of demand and inventory planning optimization. Managed client relationships from prospect to go-live, included prospect qualification, contract negotiation, project kick-offs, end-user training, etc. Developed and delivered materials for hundreds of sales.

Fort Collins, Colorado Area

Investigated and resolved customer-reported issues across multiple inventory planning products at various lifecycle stages. Managed customer relationships and identified professional service opportunities (add'l training, report building, integration modifications, etc.) to maximize software adoption. Implemented support helpdesk transition to FreshDesk.

Lead analyst worked with business partners to enable Allstate systems to process ICD-10 diagnosis codes as per federal Medicare billing requirements. Responsibilities included creating software requirements documentation, maintaining scope, scheduling and running interdepartmental meetings to elicit requirements, writing meeting minutes, creating process.

Bloomington, Indiana Area

Fielded calls from transportationless elderly people, drunken college students and everyone in between. During peak hours (8pm-2am), I was responsible for handling approximately 500-600 calls, and directing corresponding trips.

Handled daily, immediate and long-term tasks around the office; worked behind the scenes organizing filing cabinets, their respective spreadsheets, managing EASC calendars, and updating multiple databases, including the department library’s Access database.

Worked with a local women's shelter to elicit requirements for a client intake system.

Fishkill, NY

Worked with approximately 2000 children (ages 8 – 16) from NYC belaying them on high ropes elements and leading them through team-cohesion exercises. Monitored camper activity for incorrectly tied knots, unsafe equipment handling, signs of fatigue and stress from the other end of the rope. Facilitated tough conversations between tense teenagers through.