Eric Forbes Email & Phone Number

Marietta, Ga, Us

Greater Atlanta Area

Oversee Automated Solutions Group for Field and Care Operations. Design and implement a multimillion dollar enterprise automated solutions platform that operationalizes cutting edge analytic technologies and processes for Field & Care Operations. Reduced over 700M in OPEX through operations platform invention, culture creation and innovation.

Atlanta, Ga

Area Manager over next generation Operations system integrating technicians into all facets of the firms services. I currently architect a platform that integrates testability, dispatching, Work Flow management, methods and procedures into a centralized, single deployment platform.The current scope is targeted to move technicians under a universal paradigm making use of efficiency models derived from practice and big data models.I manage a team of 15 highly talented leaders of the industry in operational implementation.

As an Area Manager for Technology Operations focusing in an End to End role, I am responsible for "The Big Picture"​ at AT&T. Using technical knowledge of the Lightspeed architecture, testability, implementation and support structures to temper AT&T's delivery of IPTV product. Leading a team of Six Sigma & AGILE trained personnel to support Field Operations and the nationwide deployment of the Lightspeed platform. As a leadership role I am responsible for development of personnel as well as the product. Orchestrating efficient execution of expense reducing projects to quick resolution tasks. Data analysis & communication with officer level personnel are vital.

Next generation tool / testability design.- Testability- Architecture- Next generation xDSL platforms- Data aggregation (Infrastructure)- Field Operations Support (Implementation)Transport technology specialist and proficient in implementation, design & technology for broadband transport. Specialize in design and theory for practical implementation of testability platforms and architecture for the following transport platforms. I specialize in network and in home network transport diagnostics, testability and implementation. - G.fast - VDSL- ADSL - HPNA- G.hn - PLC- PoE - 802.11(a/b/g/n/ac)- PoF - Fiber Member of:- BBF - ITU-R/T - DSLF

Next generation tool / testability design.- Network Element Support for xDSL Platforms - EDGE Router Support- Hurricane / Storm Network response team lead.- Network Enhancement Team- Field Operations Support (Implementation)

Full scale support for ADSL Launch & Deployment- Testability- Implementation- FTTX Deployment Design- Field Operations Support (Implementation)

Executive Presentation, Pass

Activities and Societies: AT&T HiPo - High Potential leadership candidatesExecutive presentation skills leveraging Franklin Covey.

Bachelor Of Science (Bs), Professional Technology Studies - Wireless Concentration