• Established an innovative staffing solutions organization, providing highly skilled nurses to healthcare institutions. • Set up and operate urgent and primary care health care facilities and provide health care staffing and professional administrative staffing services. • Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives.• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team.• Oversee all operations and activities to ensure they are consistent with the overall strategy and mission.• Handle the development and implementation of new programs that support the mission of the center.• Direct staff in the delivery of health care services and overseeing all administrative functions of the organization.• Develop and implement policies to ensure the safety of patients and staff.• Establish relationships with community leaders and government officials to promote public awareness of healthcare issues.• Manage the hiring, firing, and training of staff members to ensure efficient organizational operations.• Devised strategic initiatives, resulting in increased staff productivity.

Management and organization of patient records, ensuring compliance with privacy regulations and healthcare industry standards. Accurate and timely data entry, updating patient information, treatment plans, and progress notes. Maintenance of filing systems, both physical and electronic, to ensure easy retrieval of patient records and documents.Liaising with patients, their families, and other healthcare facilities to coordinate care, provide information, and address inquiries. Drafting and proofreading correspondence, reports, and other administrative documents as required.Supply Management: Monitoring and maintaining inventory of office supplies, medical forms, and other necessary materials. Placing orders for supplies, ensuring adequate stock levels and timely delivery. Coordinating with vendors and suppliers to resolve any issues related to supplies or equipment.Key Deliverables: Efficient Appointment Scheduling: Timely and accurate scheduling of appointments for healthcare professionals, ensuring optimal use of their time. Minimization of scheduling conflicts and coordination of multiple calendars. Proactive communication with patients to confirm appointments and provide necessary instructions.Organized Documentation and Record Keeping: Maintenance of accurate and up-to-date patient records, treatment plans, and progress notes. Compliance with privacy regulations and healthcare industry standards in managing patient information. Easy accessibility and retrieval of patient records for healthcare professionals as needed.Effective liaison between healthcare professionals, patients, families, and other healthcare facilities.Supply Management: Adequate availability of office supplies, forms, and materials to support administrative operations. Timely and efficient procurement of supplies, ensuring uninterrupted workflow. Effective coordination with vendors and suppliers to resolve any supply-related issues.

• Directed the day-to-day operation, executing strategic plans to ensure client retention and the delivery of exceptional care. • Provided inspired leadership throughout the organization to managers, directors, and staff.• Directed the complexities of business operations by actively networking and cultivating key relationships with decision-makers at all levels, thus facilitating market expansion, positive growth and profitability. • Devised plans to address current issues within the organization and implement long term goals for growth opportunities.• Demonstrated a consistent record of delivering strong results in growth, revenue, operational performance, and effectiveness.• Generated appropriate referrals by establishing and maintaining professional relationships with referral sources.• Hired and facilitated placement of over 100 care providers. • Processed, verified, and maintained documentation relating to personnel.• Developed policies and procedures to ensure continual improvements and proficiency with organization standards.• Directed all operations of Home Care Program, including Medicaid, Medicare, and Private pay Licensed Home Health Services.• Successfully led office through initial certification and re-certifications with Virginia State Medicaid.• Implemented a quality improvement process that resulted in 100% adherence to hand hygiene standards among the nursing staff.