Eric Hagan Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

Preparing hospitality areas including suite level, concourse picnic areas and the Yuengling Landing with appropriate signage, materials, and equipment.Supervising nightly corporate picnics and suite level groups – monitoring guests, game day staff, facilities, and services.Serving as a resource to game day staff members by communicating any pertinent game day information.Tabulating and reporting nightly picnic attendance.Assisting in various game day staffing roles wherever help is needed.Assisting in various ticket office duties including, but not limited to, answering phones, and working ticket windows.

Indianpolis, Indiana

Greeting fans at assigned hospitality areas.Examining tickets for proper access; wrist-banding in necessary areas.Answering fan questions in a friendly and polite manner.Directing issues/complaints to proper Indians staff members.

Indianapolis, Indiana, United States

Assisting the Premium Experience team in the planning and execution of all Indiana Pacers and Fever home games, concerts, and other events for all premium areas of Gainbridge Fieldhouse.Maintaining elevated levels of service as the first points of contact in all our club and premium spaces.Helping guests by answering questions and providing directions during events.Improving guests’ event experience by engaging in elevated service efforts.Developing strong client relationships with premium season ticket holders through in-event communication and customer service assistance.Demonstrating effective communication skills with Gainbridge Fieldhouse building partners and divisions when delivering guest experiences or resolving complaints.

Fishers, Indiana, United States

Trained new hire and seasoned agents.Developed and improved curriculum.Managed new hire agents.

Fishers, Indiana, United States

Delivered high quality customer service. --President's Club Member.Reviewed customer accounts while resolving issues and providing solutions over the phone.Provided detailed explanation of services.

Carmel, Indiana

Originated home loans.Delivered high quality customer service.Consistently demonstrated a helpful, professional attitude in all interactions with clients, whether in person or on the phone.

Carmel, Indiana

Assisted fifth-grade teachers instruct students.Taught small groups of fifth-grade students who were struggling with the curriculum.

Indianapolis, Indiana Area

Audited Good Faith Estimates to improve data integrity and ensured adherence to guidelines and procedures.Reviewed the GFE for accuracy, completeness, and compliance.Ensured loan file included required GFE documentation. Reviewed TILA, GFE, and fees for compliance. Reviewed GFE resolution conditions for on hold files for the GFE. Consistently demonstrated a helpful, professional attitude in all interactions with clients, whether in person or on the phone.

Fishers, Indiana, United States

Taught elementary school classes following teachers' lesson plans.

Fishers, Indiana, United States

Audited Good Faith Estimates to improve data integrity and ensured adherence to guidelines and procedures.Reviewed the GFE for accuracy, completeness, and compliance.Ensured loan file included required GFE documentation.Reviewed TILA, GFE, and fees for compliance.Reviewed GFE resolution conditions for on hold files for the GFE.Consistently demonstrated a helpful, professional attitude in all interactions with clients, whether in person or on the phone.

Fishers, Indiana, United States

Audited Good Faith Estimates to improve data integrity and ensured adherence to guidelines and procedures.Reviewed the GFE for accuracy, completeness, and compliance.Ensured loan file included required GFE documentation.Reviewed TILA, GFE, and fees for compliance.Reviewed GFE resolution conditions for on hold files for the GFE.Consistently demonstrated a helpful, professional attitude in all interactions with clients, whether in person or on the phone.

Taught first grade classes following Indiana state standards.Created and implemented lesson plans. Managed classroom of 30 students

Master’S Degree, Elementary Education And Teaching

Bachelor'S Degree, Journalism

Activities and Societies: Baseball team Major: Journalism Minor: French