Eric Hess Email & Phone Number

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Clients Include: Lockheed Martin, Ahi Supply, Irving ISD, Bassco Services
• Lead Sales and Customer Service representative for the Fort Worth office - responsible for prospecting new customers, servicing existing customers and maintaining a monthly Sales Quota.
• Informed customers on different products, while demonstrating value and presenting “add on” products.
• Worked with businesses and individuals on custom projects, while working directly with engineering to create blueprints and floor plans.
• Coordinated with Transportation to ensure all aspects of the delivery process is flawless.
• Responsible for using social media and advertising web sites in order to obtain new accounts.

Dallas/Fort Worth Area

• Clients Include: MetLife, Bacardi, PepsiCo, Wade College, Crown Imports
• Specialized in branded merchandise that clients used for employee recognitions, corporate gifts, promotional items, and trade show products.
• Expert level understanding in filling out Request for Pricing, Purchase Orders, and Sales Orders and returning them to the customer in a timely and accurate fashion.
• Worked directly with suppliers locally and internationally to discuss pricing, manufacturing times, photo proofs, and shipping methods.
• Worked with expediters with efforts to learn all aspects of inventories, shipping methods and cost effectiveness.
• Attending tradeshows and coordinated with Marketing to ensure the company was presented in an exceptional fashion.

Fort Worth

• Ranked 7th in Sales in 2009/2010 throughout all Northern Tool Equipment Nationwide.
• Displayed excellent customer service by engaging with customers to ensure they bought the best products for their projects.
• Gained experience in using all different types of power equipment, POS systems and inventory management.
• Earned consistent commendations for exemplary customer service - Regularly singled out on comment cards for "going above and beyond expectations" and "providing outstanding service and attention to customers."