o Builds and inspires high level teams, leading growth and development for hundreds of reports to deliver positive guest experiences, facilitating talent that provides technical support/training/compliance, working in partnership with cross-functional teams in the greater Market 42 (Nevada, Colorado, Alaska, Washington Utah, Oregon). o Supervise operations including multiple lines of business, management, development and visual merchandising, developing strategies to elevate the customer… Show more o Builds and inspires high level teams, leading growth and development for hundreds of reports to deliver positive guest experiences, facilitating talent that provides technical support/training/compliance, working in partnership with cross-functional teams in the greater Market 42 (Nevada, Colorado, Alaska, Washington Utah, Oregon). o Supervise operations including multiple lines of business, management, development and visual merchandising, developing strategies to elevate the customer experience.o Provide expertise in hiring, training, and development of team members, participating with Senior Directors to develop plans, making well-informed decisions, and successfully promoting individuals from connection teams.o Swiftly address and resolve customer concerns and issues, eliminating negative impact and finding effective solutions, communicating effectively with teams to collaborate on creative vision and purpose.o Improve store profitability and market generation of $1B in yearly revenue.National DNA Ambassador (Diversity Network Association) o Advanced position to further organization’s values, advocating and supporting leadership teams. Serve as a advocate, influencer and communication official for company resource groups. Environmental Health & Safety Committee Chairo Advanced position to continuously stay compliant in promoting health and safety standards. Network with Senior Officials to study, create, implement and validate key process and initiatives. Show less

o Oversaw and facilitated multi-unit leadership training to developed and elevated District Managers across an 8-state territory; supported management onboarding and successfully influenced business success across multiple field teams. o Led and engaged in structured activities; utilized STAR/AR key principles, interaction guidelines, and feedback to influence results by focusing on specific behaviors and outcomes.o Identified, attracted, developed, and retained top talent; communicate… Show more o Oversaw and facilitated multi-unit leadership training to developed and elevated District Managers across an 8-state territory; supported management onboarding and successfully influenced business success across multiple field teams. o Led and engaged in structured activities; utilized STAR/AR key principles, interaction guidelines, and feedback to influence results by focusing on specific behaviors and outcomes.o Identified, attracted, developed, and retained top talent; communicate growth and enable future opportunities. Show less

o Inspired teams to achieve outstanding business results with emphasis on comp sales, used sales, talent retention, trades, guest experience, and loss prevention.o Innovative entrepreneur and ownership responsibilities delivering results through effective people and team management and the development of district-wide performance strategies, plans, execution, and metrics.o Led by example and deliver an executive presence across Minnesota, North Dakota, South Dakota, and The Greater… Show more o Inspired teams to achieve outstanding business results with emphasis on comp sales, used sales, talent retention, trades, guest experience, and loss prevention.o Innovative entrepreneur and ownership responsibilities delivering results through effective people and team management and the development of district-wide performance strategies, plans, execution, and metrics.o Led by example and deliver an executive presence across Minnesota, North Dakota, South Dakota, and The Greater Plains markets with autonomy, authority, and adaptability.o Created cohesive culture through the development of a creative, supportive, and results-driven work environment.o Oversaw talent development processes and inspire positive business outcomes across multiple field teams through the successful execution of the global performance management strategy. o Cross-functionally collaborated with Regional Loss Prevention to diminish shrink and elevate safety opportunities across district locations; maintains stores’ appearance ensuring all standards adhered.o Presented promotions and store relays to team leadership enabling a full understanding of timely execution and forecasted expectations and results.o Managed all sales and operational reporting including P&L statements, guest service data, sales, turnover, audit, compliance, and store visit reports. Show less

o Spearheaded all strategic communications for the Black Organization for Leadership and Development (BOLD) employee resource group across all levels of the organization, members, and prospective members.o Advanced the group mission, goals, and notable achievements utilizing social media as well as internal and external company resources.o Recognized spokesperson with oversight for all marketing, communication, and outreach services enabling acknowledgment as a strategic resource for… Show more o Spearheaded all strategic communications for the Black Organization for Leadership and Development (BOLD) employee resource group across all levels of the organization, members, and prospective members.o Advanced the group mission, goals, and notable achievements utilizing social media as well as internal and external company resources.o Recognized spokesperson with oversight for all marketing, communication, and outreach services enabling acknowledgment as a strategic resource for advancing the attraction, development, and retention of top associates of color and facilitating career advancement opportunities and community connections. Show less

o Held oversight for all aspects of one store and provided leadership support across 6 additional stores; collaborated with HR partners, talent development teams, and Group Store Managers to achieve maximum results and drive a sales-oriented culture.o Advanced multi-unit management and leadership skills in preparation for promotion to District Manager.

o Led a team of extraordinary professionals within the Army and Air Force Exchange Service stationed at Luke Air Force Base in Arizona; inspired team to elevate the value of the Exchange benefit by providing unsurpassed service to military members and their families.o Supported the overall mission of the Department of Defense by successfully navigating the complex civilian and federal regulations while ensuring a “best in class” guest experience within a solution-selling… Show more o Led a team of extraordinary professionals within the Army and Air Force Exchange Service stationed at Luke Air Force Base in Arizona; inspired team to elevate the value of the Exchange benefit by providing unsurpassed service to military members and their families.o Supported the overall mission of the Department of Defense by successfully navigating the complex civilian and federal regulations while ensuring a “best in class” guest experience within a solution-selling environment.o Created a culture that fostered the delivery of a unique guest experience based on various elements of the buy, sell, trade, and reservation business model known as the “Circle of Life”.o Executed all operational decisions and oversaw daily processes inclusive of sales initiatives, process improvement, marketing, employment, scheduling, and functional effectiveness. Show less

Oversaw sales initiatives, operations, marketing, staffing, training, performance, and team scheduling within a highly trafficked retail environment. Facilitated team training, cultivated relationships with customers, and maintained store appearance in accordance with company guidelines to ensure a positive guest and shopping experience.

Championed the execution of operations that drove in over $35M in revenue with a team of 75+ employees and staff. Facilitated creativity within the electronics arena that housed merchandise including televisions, home entertainment systems, music players, home audio equipment, and gaming consoles.

Congressional Staff Aide to Senator Ken Salazar tasked with international casework including visa disputes and INS registration. Worked directly as a case manager on many issues including water territory, immigration, health care, and court nominations.

Coordinated the implementation and training of all policy related activities governing the Residential Life and Housing University system. Served as the advisor to the Peer Judicial Policy Board and assumed on-call responsibilities. Instituted a new residence hall code-based system, computer record classification, and crisis management plan. Oversaw daily activities of a combined staff of 125 individuals.

Managed system-wide University Outdoor Sports program with oversight for intramural, flag football, soccer, frisbee golf, softball, and kickball. Achieved a 51% student participation rate over the previous year. Designed and administered all bookkeeping duties, including team playoffs and scheduling. Oversaw and directed a complete program with over 700 student participants, 75 referees, and 25 student administration support staff.