Eric Jimenez Email & Phone Number

United States

Using automated internal systems to identify and monitor overdue accounts.Working within a defined billing timeline to ensure timely processing.Handling high-volume billing for multiple cases.Reviewing contracts and ensuring billing compliance according to agreed-upon terms and conditions.Maintaining a positive relationship with staff and clients.Contributing to process improvements and automation initiatives to enhance the efficiency and accuracy of billing/ collection… Show more Using automated internal systems to identify and monitor overdue accounts.Working within a defined billing timeline to ensure timely processing.Handling high-volume billing for multiple cases.Reviewing contracts and ensuring billing compliance according to agreed-upon terms and conditions.Maintaining a positive relationship with staff and clients.Contributing to process improvements and automation initiatives to enhance the efficiency and accuracy of billing/ collection functions.Using Calendly to receive appointments to speak with clients who wish to cancelOrganizing data and using reports to create a comprehensive refund analysis report Show less

United States

Provided customer service to clients with questions and concerns regarding facility equipment and membership services.Demonstrate outstanding customer service to members and guests by providing a welcoming environment.Focused on retention through establishing relations with members to provide superior customer service.Maintained exceptional standards of customer service during high-volume, fast pace operations.Signing up new members entails giving gym tours, highlighting… Show more Provided customer service to clients with questions and concerns regarding facility equipment and membership services.Demonstrate outstanding customer service to members and guests by providing a welcoming environment.Focused on retention through establishing relations with members to provide superior customer service.Maintained exceptional standards of customer service during high-volume, fast pace operations.Signing up new members entails giving gym tours, highlighting amenities relevant to individual guest fitness goals, following up with new members to ensure satisfaction, promoting sales and programs, and maintaining the cleanliness of the facilities.The ability to close deals and memberships Show less

Irvine, California, United States

· Verifying detailed tax data from documents and returns for “Big 4” and top CPA firms nationwide.· Ensuring the accuracy of the tax software's functionality to successfully prepare tax documents· Working with multiple clients in various industries to help to expedite the overall tax season process with a paperless workflow.

United States

Greet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly and professionally. Safe driver with a clean driving record. Ensuring guests are greeted when they enter the store and providing directions or information to customers to ensure they find the products they are looking for.

United States

• Built relationships with student-athletes across Southern California and maintained a network of potential recruits for Santa Ana College.• Scheduled campus visits and tours with potential recruited student-athletes, actively answer all concerns and questions relating to balancing academics and athletics.• Actively involved with the fundraising and budgeting of the Santa Ana College Cross County and Track & Field funds.

United States

• Current key holder responsible for opening and closing the theater. Maintained an accurate balance of the cash drawer and receipts. Actively met sales goals by upselling concessions at the concession stand.• Provide exceptional customer service by guiding customers to their respective movie theater or answering any questions or concerns they had.

United States

1v1 sessionBuild Strong RapportBuild a visual schedule for kids (every session)Worked with Kids (with Autism)Used software AccuPoint for data entry to create data points for supervisors to make critical decisions relating to client needs.Facilitated different daily living activities and games for children with autism in their homesTeaching clients basic and community living skills, either individually or in group settings.

Bachelor'S Degree, Psychology

Certificate, Kinesiology Sports Medicine

Associate'S Degree, Art/Humanities/Communication