Incident And Problem Management
Current
2010 - Present
~16 yrs 4 mos
AeroLeads people directory · profile
Eric Johnston Email & Phone Number
Incident and Problem Management
at
Federal Reserve Bank of Kansas City
1 work email found
@kansascityfed.org
2 phones found area 816
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Incident and Problem Management
Location
Kansas City Metropolitan Area, United States, United States
Company size
Who is Eric Johnston? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Eric Johnston is listed as Incident and Problem Management at Federal Reserve Bank of Kansas City, a company with 1502 employees, based in Kansas City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at kansascityfed.org, phone signal with area code 816, and a matched LinkedIn profile for Eric Johnston.
Eric Johnston previously worked as Incident Coordinator at Federal Reserve Bank Of Kansas City and Manager of Service Management at Ascend Learning. Eric Johnston holds Masters Degree, Management from University Of Phoenix.
Company email context
Email format at Federal Reserve Bank of Kansas City
This section adds company-level context without repeating Eric Johnston's masked contact details.
{first}.{last}@kansascityfed.org
89% confidence
AeroLeads found 1 current-domain work email signal for Eric Johnston. Compare company email patterns before reaching out.
Profile bio
About Eric Johnston
Eric Johnston is a Incident and Problem Management at Federal Reserve Bank of Kansas City. He possess expertise in troubleshooting, it service management, software documentation, microsoft office, management and 8 more skills.
Listed skills include Troubleshooting, It Service Management, Software Documentation, Microsoft Office, and 9 others.
Current workplace
Eric Johnston's current company
Company context helps verify the profile and gives searchers a useful next step.
Federal Reserve Bank Of Kansas City
8 roles · 16 years
Eric Johnston work experience
A career timeline built from the work history available for this profile.
Incident Coordinator
2010 - 2013
~3 yrs
Manager Of Service Management
Jul 2014 - Dec 2014
Incident Coordinator
Federal Reserve Bank
Sep 2010 - Jul 2014
Development Supervisor
- Led a team of 7 technical support staff members on providing solutions for data warehousing/ business intelligence applications that supported Finance operations. Supervised, planned, and coordinated code.
- Managed development on 14 projects ranging from 800K to 2M. All projects were completed on time and on budget.
- Collaborated with others to analyze and develop the process for efficient integration of wholesale revenue statistics into Sprint reporting applications. Process is now the company standard.
- Lead development team on a project to remove unused software resulted in saving Sprint $800K per year.
Jan 2008 - Jan 2009
Cable Issue Manager
Managed 10 technical and support staff to provide solutions for Root Cause Analysis on Cable applications supporting Cable Production. Managed the implementation process of root cause analysis for Cable IT services involving departmental or cross-functional teams focused on the delivery of issue resolution.Facilitated conference sessions using matrix.
Jan 2007 - Jan 2008
Resource And Priority Manager
Managed complex technical issues that are high impact in nature and provide technical assistance and serve as a single point of contact for analysis, communication, root cause analysis, and resolution of technology-based outage incidentsFacilitated, coordinated conference calls for outages while documenting and sending updates to all fix agents and vendors.
Jan 2004 - Jan 2007
Help Desk Support Analyst Ii
Support for all MS products, database servers, UNIX servers, and proprietary software. Trouble shooting efforts included high profile network issues, server 2000, NT servers, and UNIX servers, mainframe issues.Completed some desktop analysis on users pc’s via remote desktopProvided technical support for Sprint Nextel proprietary software systemsProvided.
Jan 2000 - Jan 2004
Team & coworkers
Colleagues at Federal Reserve Bank of Kansas City
Other employees you can reach at kansascityfed.org. View company contacts for 1502 employees →
BV
Balaji Venkatesan
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
TD
Taeyoung Doh
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
AM
Amy Martin
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
NA
Nathan Arnold, Cissp
Colleague at Federal Reserve Bank Of Kansas City
Bellevue, Nebraska, United States, United States
View →
CS
Chris Summers
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
BB
Brandon Badami
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
JB
Jo Benham
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
CC
Cecilia Cheadle
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
AM
Aaron Martin
Colleague at Federal Reserve Bank Of Kansas City
Overland Park, Kansas, United States, United States
View →
KM
Kim Mick
Colleague at Federal Reserve Bank Of Kansas City
Kansas City Metropolitan Area, United States
View →
Balaji Venkatesan
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
TD
Taeyoung Doh
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
AM
Amy Martin
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
NA
Nathan Arnold, Cissp
Colleague at Federal Reserve Bank Of Kansas City
Bellevue, Nebraska, United States, United States
View →
CS
Chris Summers
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
BB
Brandon Badami
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
JB
Jo Benham
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
CC
Cecilia Cheadle
Colleague at Federal Reserve Bank Of Kansas City
Kansas City, Missouri, United States, United States
View →
AM
Aaron Martin
Colleague at Federal Reserve Bank Of Kansas City
Overland Park, Kansas, United States, United States
View →
KM
Kim Mick
Colleague at Federal Reserve Bank Of Kansas City
Kansas City Metropolitan Area, United States
View →
2 education records
Eric Johnston education
Masters Degree, Management
Bachelors Degree, Business Administration/Management
FAQ
Frequently asked questions about Eric Johnston
Quick answers generated from the profile data available on this page.
What company does Eric Johnston work for?
Eric Johnston works for Federal Reserve Bank of Kansas City.
What is Eric Johnston's role at Federal Reserve Bank of Kansas City?
Eric Johnston is listed as Incident and Problem Management at Federal Reserve Bank of Kansas City.
What is Eric Johnston's email address?
AeroLeads has found 1 work email signal at @kansascityfed.org for Eric Johnston at Federal Reserve Bank of Kansas City.
What is Eric Johnston's phone number?
AeroLeads has found 2 phone signal(s) with area code 816 for Eric Johnston at Federal Reserve Bank of Kansas City.
Where is Eric Johnston based?
Eric Johnston is based in Kansas City Metropolitan Area, United States, United States while working with Federal Reserve Bank of Kansas City.
What companies has Eric Johnston worked for?
Eric Johnston has worked for Federal Reserve Bank Of Kansas City, Ascend Learning, Federal Reserve Bank, and Sprint.
Who are Eric Johnston's colleagues at Federal Reserve Bank of Kansas City?
Eric Johnston's colleagues at Federal Reserve Bank of Kansas City include Balaji Venkatesan, Taeyoung Doh, Amy Martin, Nathan Arnold, Cissp, and Chris Summers.
How can I contact Eric Johnston?
You can use AeroLeads to view verified contact signals for Eric Johnston at Federal Reserve Bank of Kansas City, including work email, phone, and LinkedIn data when available.
What schools did Eric Johnston attend?
Eric Johnston holds Masters Degree, Management from University Of Phoenix.
What skills is Eric Johnston known for?
Eric Johnston is listed with skills including Troubleshooting, It Service Management, Software Documentation, Microsoft Office, Management, Networking, Integration, and Enterprise Software.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Eric Johnston you were looking for.
View similar profiles
