Reviewed, edited and published heath and benefit SPDs. Created medical, dental, short-term disability and 401(k) enrollment and utilization reports for monthly review. Jointly audited and recommended corrective actions of 401(k) contributions with Finance Department's Assistant Controller. Resolved employees' escalated healthcare claim issues through partnership with TPA representatives to drive actions and involve appropriate management.

Assumed full responsibility for the HR department including regional recruitment, benefit management, labor relations, legal compliance relating to EEO, FMLA, COBRA, and HIPAA, employee/management conflict resolution, performance management, HR requirements and development of HRIS system, as well as policy and procedures acceptance.Consolidated ancillary benefit plans of nine divisional companies, reducing administrative costs by $300K annually including a successful negotiation of a Long-Term Disability renewal saving over $50,000 annually.Worked collaboratively with two sister divisions in rewriting the annual performance planning document used for all company employees, exempt and non-exempt, throughout North America. Reviewed and approved performance evaluations for legal compliance with guidance towards employee development, training and mentoring. Also participated in industry surveys from AIM, AAIM, SHRM, and PMMI regarding direct and indirect compensation.Served on the contract negotiation team renewing a 110-person union agreement for a six-year term. Mediated contract disputes to avoid formal grievances. Served as the company representative on two-person board hearings to resolve matters unsettled from grievance procedure.

Coordinated Accounts Receivable management with the Credit Manager. Presented in-person reviews of invoices with clients to gain understanding of amounts owed and develop a payment schedule. Assisted in monthly reconciliation of G/L accounts and balancing of revenue from seven profit centers.Achieved company record of reducing account receivables to less than 3% of total revenue.Reduced account receivables more than $1,200,000 in a six-month time period and maintained corporate standards for allowable account balances of less than 4% of revenue.Cross-trained in Accounts Payable and Staff Accounting functions improving month-end closing efficiency by 15%.

Developed new business in a defined regional area, provided qualified personnel for current client needs, and interviewed potential candidates to represent the company's values.