Eric King Email & Phone Number

Caledonia, Michigan, United States

Supervisor, Training Services 2021- 2022At the Red Cross I helped create a training call center to replace a company they contracted with. I was sought after because of my abilities to create a department to meet the needs of the clients. We have onboarded the new hires, created new policy, decided on appropriate goals, trained, coached and tracked progress to ensure success. I am tasked with analyzing current processes, finding issues, and creating new guidelines to ensure our teams success. Frequently leading team meetings, holding 1 on 1 coaching and holding my team accountable for our KPI. • Onboarded, organized and scheduled over 150 nationwide new employees• Created department tools including shared files, spreadsheets and job aides.

Portland, Oregon Area

Preform color and play by play during live events for a large passionate fan base!

Portland, Oregon Area

I supervise a client facing conversion team which assists institutions move from old platforms to new enhanced versions.