· Provides freelance event and production management services to EBE Talent, a leading entertainment company, working with clients to plan, execute, and oversee all aspects of live events.· Oversees technical production, including audio, lighting, and staging, working closely with technical teams to deliver high-quality audio/visual experiences.· Provide exceptional customer service and build strong client relationships, leveraging outstanding communication and interpersonal skills to exceed client expectations.

· Successfully managed over 300 projects, ranging from small custom closet installations to large-scale condo complex and custom home buildouts.· Consistently met or exceeded project timelines and goals, resulting in high levels of customer satisfaction and repeat business.· Developed and implemented new project management processes and tools, resulting in increased efficiency and productivity across the company.

· Managed all audio/visual sales and event operations for hotel accounts, including the Hilton City Ave and Sheraton Valley Forge, serving as the primary contact to all event clients and building relationships that result in increased and repeat business.· Directed staff and equipment logistics for all meetings and major events, collaborating with freelancers and directing events within schedule and according to plans.· Partner with Directors of Catering and Hotel Operations teams to coordinate event logistics and ensure seamless execution of sales strategies and exceptional customer experiences.

· Ensured accurate and timely setup, operation, and breakdown of audiovisual equipment, delivering exceptional service to clients and guests.· Collaborated with other members of the event production team, such as hotel managers and designers, to ensure seamless execution of events and exceed client expectations.· Managed a team of audiovisual technicians, delegating tasks as needed to ensure efficient and effective delivery of services.· Provided technical support and guidance to clients during events, leveraging exceptional communication skills and technical expertise to resolve any issues and ensure smooth operations.

· Successfully managed sales leads and coordinated over 50 event productions annually, resulting in increased revenue and customer satisfaction.· Led daily production meetings and coordinated logistics for internal event staff, vehicles, and equipment to ensure smooth execution of events.· Served as the primary liaison between clients, event venues, and organization's lead event technicians, leveraging exceptional communication skills to facilitate seamless coordination and execution of events.