Eric Langlois Email & Phone Number

Salem, Ma, Us

Peabody, Massachusetts, United States

Cambridge, Ma

Directed daily operations for a world-famous menswear location.Oversaw shipping and remote order fulfillment for clients via phone and web portal.Provided written and photographic content for store website, blog, and social media.Developed and maintained digital and hard-copy filing systems for orders and financial transactions.Instituted time-off scheduling, spearheading a monthly team meeting for that purpose.Monitored alterations cue to ensure timely… Show more Directed daily operations for a world-famous menswear location.Oversaw shipping and remote order fulfillment for clients via phone and web portal.Provided written and photographic content for store website, blog, and social media.Developed and maintained digital and hard-copy filing systems for orders and financial transactions.Instituted time-off scheduling, spearheading a monthly team meeting for that purpose.Monitored alterations cue to ensure timely completion of customer's requests. Show less

Greater Boston Area

Served as primary point for reception on behalf of the Dean's Office team, greeting visitors and handling incoming contact (phone calls, voicemail, emails) in a welcoming and professional manner.Managed complex scheduling and travel arrangements for multiple faculty and staff.Coordinated updates to university websites and printed materials, including workforce turnover information.Handled confidential information with tact and discretion.Prepared and dispatched… Show more Served as primary point for reception on behalf of the Dean's Office team, greeting visitors and handling incoming contact (phone calls, voicemail, emails) in a welcoming and professional manner.Managed complex scheduling and travel arrangements for multiple faculty and staff.Coordinated updates to university websites and printed materials, including workforce turnover information.Handled confidential information with tact and discretion.Prepared and dispatched outgoing correspondence in the form of personalized letters, response emails, and bulk mailings.Coordinated correspondence with other departments in order to best represent Harvard Business School to the recipients. Coordinated ongoing projects with other departments across the school. Show less

Greater Boston Area

Engaged to eliminate backlog of over 2,000 line items in under two months.Consistently deployed orders on a same day basis.Employed multiple digital resources for the efficient deployment of orders.Handled sensitive financial information on a daily basis.Leveraged strengths in troubleshooting in technical and billing situations.

Greater Boston Area

Directed the entire store in a leadership position.Cultivated relationships with repeat customers to better serve their needs.Assisted customers in filling their needs for a variety of items, both in men’s and women’s fashion.Closed out register each night and handled daily bookkeeping and financial needs. Learned a variety of technical information about the creation and maintenance of hats.Trained under the house milliner in repairing and re-blocking… Show more Directed the entire store in a leadership position.Cultivated relationships with repeat customers to better serve their needs.Assisted customers in filling their needs for a variety of items, both in men’s and women’s fashion.Closed out register each night and handled daily bookkeeping and financial needs. Learned a variety of technical information about the creation and maintenance of hats.Trained under the house milliner in repairing and re-blocking hats. Show less

Greater Boston Area

Coordinated business correspondence for company executives.Prepared presentations for a variety of client and partner meetings.Assisted in the streamlining of presentation materials during a corporate merger.Maintained communication between departments in four states and with partners worldwide.

Greater Boston Area

Handled and coordinated shipments into and out of the store. Designed and adapted floor sets to attractively display merchandise.

Asheville, North Carolina Area

Junior Associate in life and accident insurance sales. In charge of communications and maintaining the website and digital resources.

Scrubbing the Sister Cities database, correcting errors and inputting required administrative and financial information.

Bachelor Of Arts (B.A.), Literature

Activities and Societies: American University Jazz Orchestra,

Education record