Eric Mann Email & Phone Number

Richmond, Va, Us

Richmond, Virginia

Chief operating officer for Virginia Region commercial community bank, reporting directly to local region presidentDevelop sales reporting, tools & strategies for NFP, CRE, Middle Market, Commercial and Business Banking segmentsManage a team of over 30 commercial support specialists focused on service, sales, operations and loan supportSubject matter expert and trainer for all CCB sales and reporting systemsResponsible for review and reporting around sales, client service and operational metrics within the regionManage connections between Foundation giving, sponsorships and volunteerism to create relationship expansion/acquisition opportunitiesLead market, region and corporate sales & system projectsManage relationships with all line of business partners to uncover and execute on 360 degree client relationship strategies

Richmond & Hampton Roads, Virginia

Hampton Roads emerging market leader acting as bank liaison in the communityManage a team of bankers covering clients of up to $25MM in annual revenueContinued all Division Sales Execution Specialist responsibilitiesCoach & develop relationship managers to enhance the delivery of financial product solutions to commercial clients.Senior management oversight of the marketing, sponsorship and client development budget

Richmond, Virginia Area

Supported not-for-profit, government contracting, business banking & commercial sales teams in Virginia, Maryland & D.C.Created commercial sales process and systems training for sales & support teams, to drive year over year revenue growthCustomized training and sales tactics for bankers across all segments. Development based on skill set of the banker, production gap analysis and market and portfolio specific opportunitiesSubject matter expert and trainer for essential bank systems and sales tools for the commercial & business banking line of business.Developed and executed a strategy for managing Division philanthropic giving through the SunTrust Foundation.

Richmond, Va

Developed a corporate competitive intelligence project that included market specific tactics to better leverage uncovered opportunities.Oversight and management of a multi-million dollar sponsorship budget.Management of full corporate collegiate sponsorship program and large-scale sponsorship events throughout the Mid-Atlantic regionManaged the corporate reward & recognition program

Weekly compilation & analysis of Retail, Commercial and Wealth & Investment Management sales & sales activity results for Regional President.Manage & support regional recognition, sales or appreciation eventsManage the sales communication strategy for three lines of business through weekly & monthly newsletters, toolkits, sales updates and training initiatives.Sales Projects manager responsible for creation & implementation of sales tactics & training to sales staff.Provide sales support for regional marketing and SunTrust at Work efforts.Coordinate cross line of business sales & service referrals and re-route out to appropriate line sales staff.Manage the Central Virginia On-Campus Student Banking program.Create and implement multiple sales & marketing projects designed to internally and/or externally promote SunTrust’s sales initiatives and campaigns.

Off-site management of a staff of 50 sales associates on daily basis.Manage staffing levels of over 50 local branch banks.Develop personnel through in branch coaching, monthly workshops, one on one training and classroom training.Track operational activities of the staff to ensure sales & settlement expectations are met.Member of the SunTrust Mid Atlantic diversity council.Performed analysis on floating pool for branch staffing models to evaluate appropriate staffing assignments.Designed & managed special projects for Retail business lineCreate & manage client education training program series

Richmond, Virginia, United States

Managed a retail branch banking location. Responsible for sales & service results. Managed a team of up to 5 Retail Bankers

Bs, Finance

Activities and Societies: Kappa Sigma Fraternity Order of Omega

Education record