Eric Marlin Email & Phone Number

New Orleans, LA, US

New Orleans, LA, US

Engineering LeadershipLed a team of 7 engineers across development, QA, DevOps automation, and IT Support by fostering collaboration and professional growth.Defined and executed the engineering roadmap, driving alignment with business objectives and enabling the delivery of a secure, scalable SaaS platform.Mentored team members, fostering expertise in SaaS.

New Orleans, LA

Led the engineering, architecture, and development of a cloud-hosted SaaS application designed to analyze and enhance Microsoft tenant security for Managed Service Providers (MSPs) at scale.Architected a modern front-end client application leveraging Vue.js and the Quasar framework, delivering a seamless and intuitive user experience.Designed and.

Plano, TX

Spearheaded enterprise automation initiatives in areas such as account provisioning, SOX compliance, and end-to-end user experience, driving operational efficiency.Led the architecture and engineering of an open-source IVR system leveraging Asterisk, enabling features like virtual hold, automated ticket updates, password resets, call recording, and queue.

Stennis Space Center, MS

Led a team of 5 developers on a NOAA National Data Buoy Center (NDBC) contract, driving technology integration, capacity improvements, and security enhancements.Architected and engineered an application framework supporting rapid implementation of functional requirements.Reduced manual efforts by 40% through automation of ERMs system maintenance, improving.

Diamondhead, MS

Operated a boutique software company, delivering custom enterprise solutions to Fortune 100 clients.Developed a web services-based e-Bonding API processing over 10M transactions yearly, streamlining IT service management across three countries.Created automation tools that reduced manual effort and saved clients over $300K annually.Engineered a mobile.

Stennis Space Center, MS

Functioned in dual role of Lead Engineer and Chief IT Architect, leading both teams in their respective duties to ensure team and organizational successLed IT architecture team in it's role of reviewing existing IT architecture (as-is state) and in the development of planned direction (to-be state). Worked with the engineering team to develop a road map.

Phoenix, AZ

Enterprise Systems Management team lead, Remedy and Integrations -- coordinated day-to-day efforts of the engineering staff in support, engineering and development rolesCoordinated on-going enhancements to the COTS ITSM suite -- requirements, design and build processes including resource assignment and utilizationDeveloped custom mobile application to.

Omaha, NE

Greenville, SC

Dallas, TX