I have a strong ability to be able to dive into a product, project or process to become a subject matter expert...and then use that knowledge to assist others in how to use it going forward. I am a quick learner, and can communicate with all levels from executives, management and daily workers.Leadership: I have been a “go to” person at both First Data and CSG for almost 20 years. My product and customer knowledge has made me a subject matter expert and a reference for many colleagues. Over my career, I have been put in mentoring roles for new hires to ensure they are successful in their positions. I was often given tough and/or important projects to ensure they were handled correctly, and to completion.Development:I am very eager to learn new things. I enjoy the challenges of tackling difficult issues, and bringing them to resolution. It is important to me to continue improve by learning new products, getting closer to customers, and establishing new relationships with internal departments. Client Relations:Customer success is my number one priority. I understand that nothing a company does matters if the customer is not satisfied, and I to strive every day to meet their needs. Customers should feel like they are the only thing we are focused on, even though we have several avenues to support.
Listed skills include Microsoft Office, Microsoft Word, Team Building, Powerpoint, and 6 others.
