Eric Miller Email & Phone Number

Wausau, Wi

Exchange ServerMicrosoft Windows ServerFortiMailMicrosoft 365Microsoft 365 Hosted ExchangeInTuneMaaS360MaaS360 Email Access Gateway

Madison, Wisconsin Area

Senior Microsoft Exchange Administrator* Exchange 2010* Lync 2010* Sharepoint 2010* Google Search Appliance* IronPort

Madison, Wi

Madison, Wi

Senior Systems Specialist at Applied Tech

• Upon accepting position the network was in very poor condition that did not follow general Information Technology Standards.o Created all new network infrastructures that communicated with old infrastructure to be able to migrate PCs and servers to new network and still keep the business running. Cisco Layer 3 Switch SonicWall Firewall device New ‘Guest’ WLAN that does not have access to Sta-Care servers or computers Created new domain controller with DNS, WINS, and DHCP for new network• Configure and support Windows 2003 Std, Windows 2008 Std, Windows 2008 R2 Std• Continued support of inherited linux servers (Fedora, Debian, and Ubuntu)o Continued support of Linux based applications Postfix (SMTP Server) Dovecot (IMAP Mail Server) Clam Anti-Virus  Amavis (email scanning software) Linux Routing• Configured new VPN solution for domain• Configured Group Policies• Supported PBX telephone system• Control IT Purchasing (Including Microsoft volume license agreements)• Manage all network licensing• Manage external vendors and resources

• Work to improve or maintain a high level of PC performance and availability through the implementation of sound technologies and use of generally accepted IS best practices• Troubleshoot and logically solve problems• Helped migrate users from citation.net email addresses to grede.com email addresses• Helped implement Site to Site VPN between Citation and Grede• Helped migrate data center from Grede I to Grede II facility (Over 50 physical servers, routers switches, PIX firewall)• Sole Network/Server/Workstation support for six divisions nation-wide• Implemented/Configured Business Desktop Deployment 2007 as the Workstation OS deployment method for the enterpriseo Business Desktop Deployment 2007 (BDD 2007)o Microsoft Deployment Toolkit 2010 (MDT 2010)o Windows Deployment Services (network boot deployment)o Windows Automated Installation Kit (WAIK)• Deployed standard applications o Microsoft Deployment Toolkit 2010 (MDT 2010)o Group Policyo VBScript and Batch files• Performed nightly/monthly/yearly backups of the servers and data for the five divisions I supported• Administered the users and file permissions for the six divisions I support• Control Information Technology ordering for the six divisions I support• Administered enterprise anti-virus suite (Symantec Client Security)• Installation and support of Desktops, Laptops, and Servers• Test new hardware to ensure it is compatible with our enterprise images and network/environment.• Test new software to ensure it is compatible with our network/environment• Develop and maintain documentation for processes and troubleshooting

• Work to improve or maintain a high level of PC performance and availability through the implementation of sound technologies and use of generally accepted IS best practices• Troubleshoot and logically solve problems• Helped migrate users from citation.net email addresses to grede.com email addresses• Helped implement Site to Site VPN between Citation and Grede• Helped migrate data center from Grede I to Grede II facility (Over 50 physical servers, routers switches, PIX firewall)• Sole Network/Server/Workstation support for six divisions nation-wide• Implemented/Configured Business Desktop Deployment 2007 as the Workstation OS deployment method for the enterpriseo Business Desktop Deployment 2007 (BDD 2007)o Microsoft Deployment Toolkit 2010 (MDT 2010)o Windows Deployment Services (network boot deployment)o Windows Automated Installation Kit (WAIK)• Deployed standard applications o Microsoft Deployment Toolkit 2010 (MDT 2010)o Group Policyo VBScript and Batch files• Performed nightly/monthly/yearly backups of the servers and data for the five divisions I supported• Administered the users and file permissions for the six divisions I support• Control Information Technology ordering for the six divisions I support• Administered enterprise anti-virus suite (Symantec Client Security)• Installation and support of Desktops, Laptops, and Servers• Test new hardware to ensure it is compatible with our enterprise images and network/environment.• Test new software to ensure it is compatible with our network/environment• Develop and maintain documentation for processes and troubleshooting

• Ability to work in large environment (7000+ user accounts, 3000+ PCs)• Troubleshoot and support a wide variety of applications in environment.• Installation and support of desktop PCs and notebook computers• Installation and support of network and local printers• Installation and support of PC software, including end-user support• Test new hardware to ensure it is compatible with our enterprise images and network/environment.• Test new software to ensure it is compatible with our network/environment• Develop and maintain documentation for processes and troubleshooting• Created an enterprise network boot disk for all enterprise hardware• Image creation and maintenance. Update and patch enterprise PC images• Created following Enterprise images (Multiple Hardware with sysprep)o Windows XP Tablet Edition 2005 for Clinivision (Ghost)o Windows XP Professional (Ghost and ImageX)o Windows 2000 Professional (Ghost)• Experience leading projects and following through to completion

Help desk supportProjects - VoIP rollout, Office Upgrade

Associates Degreea.S, Network Specialist/Computer Information Systems

Activities and Societies: National Honor Society ( www.ptk.org )

Associates Degreea.S, Programmer-Analyst/Computer Information Systems

Activities and Societies: National Honor Society ( www.ptk.org )