Eric Moore Email & Phone Number

Davenport, Iowa Area

CSC Server support at KONE Elevators in Moline IL. I worked with a team to supply network support for KONE North American network. Primary responsibility was for active directory changes for employee changes for the entire KONE North America operations.

Managed the in-house Windows 2000/Terminal Server-based service bureau operation network servicing small U.S. telephone companies. Lead engineer in migrating from NT4 network to Active Directory. Supported all hardware, operating system, software, applications, system security and printing issues. Controlled annual IT budget; researched and recommended all IT purchases. Planned customer network migration from mainframe network to Windows network, from planning to implementation and support.… Show more Managed the in-house Windows 2000/Terminal Server-based service bureau operation network servicing small U.S. telephone companies. Lead engineer in migrating from NT4 network to Active Directory. Supported all hardware, operating system, software, applications, system security and printing issues. Controlled annual IT budget; researched and recommended all IT purchases. Planned customer network migration from mainframe network to Windows network, from planning to implementation and support. Developed a data protection plan, establishing redundant servers, data backup rotation, off-site tape storage and multi-level security (by department and job). Reduced network domains from 2 to 1 with security setup by department and job duties. Show less

Provided comprehensive network and desktop support of all Windows-based hardware, operating systems and applications servicing the technical editing and graphics departments. Installed and configured the Company's first UNIX-based high-speed Xerox network printer.Oversaw the multimedia conversion process, ensuring that all files were in the specified format and conformed to government contract requirements.