Senior Director Operations And Ecommerce
CurrentLead a team which manages and optimizes vendor relationships for UHC Vision eyewear materials including eyeglasses, contact lenses and supplies. The team utilizes deep systems integration and database design and management for claims orders and adjudicationManage all day to day operations from issue resolution to invoice payments for all provider eyewear orders within commercial and Government sponsored vision plansManage operations for UHC retail eyewear websites uhccontacts.com and uhcglasses.com with responsibility for pricing, marketing, invoicing, taxes and customer serviceConsistently exceeding expectations on all new projects including new vendors, contracting, online retail establishment, customer service and operations. Achieved the highest annual review rating 5 out of 8 years at UHC.