Lead a team which manages and optimizes vendor relationships for UHC Vision eyewear materials including eyeglasses, contact lenses and supplies. The team utilizes deep systems integration and database design and management for claims orders and adjudicationManage all day to day operations from issue resolution to invoice payments for all provider eyewear orders within commercial and Government sponsored vision plansManage operations for UHC retail eyewear websites uhccontacts.com and uhcglasses.com with responsibility for pricing, marketing, invoicing, taxes and customer serviceConsistently exceeding expectations on all new projects including new vendors, contracting, online retail establishment, customer service and operations. Achieved the highest annual review rating 5 out of 8 years at UHC.

Lead a large multi-level team within an optical lab which manufactured eyeglassesLead initiatives to cut costs, gain market share and establish solid vendor relationshipsOversee the introduction of Medicaid eyewear business after the acquisition of March VisionCreated leading analysis tools, database design and reporting capabilities which facilitated machine learning and maintenance predictabilityLed the multi-million dollar project to divest the lab to a third party operator including contracting, all due diligence, project management and ongoing operations

Founded a furniture woodworking business from the ground up utilizing multiple sales channels including Facebook, Etsy and our website resistancewoodcraft.comOur furniture products continue to garner huge praise for workmanship, design and customer service with first full year revenue topping $65K as a part time initiative

Lead Project Analyst: Radar Warning Systems, APR39-D(V)2Served as a lifecycle analyst performing Best Value Analysis for the United States Department of Defense Acquisitions in conjunction with Northrop Grumman, EW SystemsConducted and delivered research in the area of Performance Based Logistics and their application to support strategies for the DOD product support programs for the APR39-D(V)2 Radar Warning System

Led the service organization from the ground up.Responsible for all aspects of service including contracts, resource management, hiring, budget and P&L management, documentation, serviceability, spare parts, metrics/reporting, configuration management.Implemented call handling system, the first of any kind at the company

Led a team of 10 professionals which provided tier 3 support for all diagnostic systems worldwide.Responsible for managing all new product serviceability initiatives and field service trainingOutperformed resource management duties with an organization encompassing a multitude of responsibilities, covering all product lines with worldwide responsibility, challenging staffing level and delivering on all metrics.

Started as a medical diagnostics mechanical design engineer on various projectsMoved to Global Product Support role supporting field service engineers globally in the fieldPromoted a third time to Manager of Diagnostic Laboratories managing a team of 7 professionals assisting in product testing and simulating a clinical diagnostics laboratoryFinally promoted to Consulting Project Manager overseeing high level projects focused on cost savings, operational efficiencies, strategy and large product initiatives

Founded and created my own cafe business. Led business day to day operations, decision making on products, marketing and strategy within a public library setting