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Eric Nadeau is listed as Manager Desktop Support at Cognia at Cognia, a company with 286 employees, based in Northwood, New Hampshire, United States. AeroLeads shows a work email signal at cognia.org and a matched LinkedIn profile for Eric Nadeau.
Eric Nadeau previously worked as Manager Desktop Support at Cognia and Desktop Support Technician I at Measured Progress. Eric Nadeau holds Bachelor'S Degree, Political Science And Government from University Of New Hampshire.
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AeroLeads found 1 current-domain work email signal for Eric Nadeau. Compare company email patterns before reaching out.
Driven and ambitious technology leader with over 10 years’ experience. Proven ability to lead teams through organizational change, while maintaining a high level of operational efficacy and exceptional customer service to business partners and clients. Highly adept at collaborating with leadership teams to establish a vision and to drive improvements to organizational policies and procedures that result in positive business outcome. Providing a strong emphasis on staff mentorship to actively encourage development and growth of employees.
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Dover, New Hampshire, United States
Developed, managed, and ensured success of all Desktop Support related processes, policies, and procedures. Consolidated End User Support teams, unifying internal Help Desk and Desktop Support groups, enabling cost reductions and elevating support effectiveness. Responsible for evaluation of new products and services, staying current with tech trends..
Dover, New Hampshire, United States
Responsible for ITIL Problem Management development, implementation, and execution. Led review sessions and coordinated major problem resolutions, ensuring drive to root cause, improving operational stability and reliability.Operated as ITIL Change Manager ensuring standard procedures and methods were used for efficient and prompt handling of all changes.
Dover, New Hampshire, United States
Coordinated and managed Desktop Support infrastructure planning, design, execution and completed set up for local and remote office locations.Supported implementation of company-wide ticketing system, enabling improving data transparency and ticketing efficiency.Provided training, mentorship, and onboarding support for new Desktop Support Technicians.
Dover, New Hampshire, United States
Triaged, documented, routed, and provided status on incoming requests, questions, or incidents, ensuring high levels of first call resolution.Implemented corrective action via remote tools and provided instruction via email and phone.
Dover, New Hampshire, United States
Diagnosed and solved problems arising with multiple operating systems, networking, and facility specific hardware and software issues.Created and maintained technical knowledge-base and Desktop Support related documentation.
Other employees you can reach at cognia.org. View company contacts for 286 employees →
Magdy Ibrahim
Colleague at CogniaCairo, Cairo, Egypt, Egypt
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Elsie Scott
Colleague at CogniaTijeras, New Mexico, United States, United States
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Safa Khalid
Colleague at CogniaMakkah, Saudi Arabia, Saudi Arabia
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Shasta Smith
Colleague at CogniaBrighton, Colorado, United States, United States
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Erin Fletcher
Colleague at CogniaLake Orion, Michigan, United States, United States
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John Boys
Colleague at CogniaSouth Berwick, Maine, United States, United States
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Dr. Anna D. Diaz
Colleague at CogniaWinter Park, Florida, United States, United States
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Jomel Dabalos, Mba General Leadership And Management
Colleague at CogniaBishkek City, Kyrgyzstan, Kyrgyzstan
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Michael Hopley
Colleague at CogniaStratham, New Hampshire, United States, United States
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Sherine M. Abdel Wahab
Colleague at CogniaCairo, Egypt, Egypt
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Eric Nadeau works for Cognia.
Eric Nadeau is listed as Manager Desktop Support at Cognia at Cognia.
AeroLeads has found 1 work email signal at @cognia.org for Eric Nadeau at Cognia.
Eric Nadeau is based in Northwood, New Hampshire, United States while working with Cognia.
Eric Nadeau has worked for Cognia and Measured Progress.
Eric Nadeau's colleagues at Cognia include Magdy Ibrahim, Elsie Scott, Safa Khalid, Shasta Smith, and Erin Fletcher.
You can use AeroLeads to view verified contact signals for Eric Nadeau at Cognia, including work email, phone, and LinkedIn data when available.
Eric Nadeau holds Bachelor'S Degree, Political Science And Government from University Of New Hampshire.
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