Eric Palacio Email & Phone Number

Greater Tampa Bay Area

Greater Tampa Bay Area

Tampa, Florida, United States

Tampa, Florida, United States

Responsible for the implementation and restructuring of existing and new organizational systems, revenue growth, and client consulting in areas such as operational efficiency, leadership and culture, and psychometric profile review.

Tampa, Florida, United States

• Managed and developed top performing 2022 Outbound Ship Dock team in Cost, DEA (Delivery Estimate Accuracy), Associate Attrition (1.12% YTD), whilst simultaneously developing salaried leaders. Team has processed approximately 30 Million units year to date with the highest efficiency and quality at TPA1.• Led the improvement of cost by 17%, quality by 42%, and attrition by 3.5% across FHD outbound dock team YoY through continuous process improvement surrounding Problem Solve and Delivery… Show more • Managed and developed top performing 2022 Outbound Ship Dock team in Cost, DEA (Delivery Estimate Accuracy), Associate Attrition (1.12% YTD), whilst simultaneously developing salaried leaders. Team has processed approximately 30 Million units year to date with the highest efficiency and quality at TPA1.• Led the improvement of cost by 17%, quality by 42%, and attrition by 3.5% across FHD outbound dock team YoY through continuous process improvement surrounding Problem Solve and Delivery Estimate Accuracy areas. Additionally, to our direct rates, placing an emphasis on performance coaching and accountability.• Had 21 Promoted direct reports last 18 months across all levels, using personally developed methods to coach, develop and mentor direct reports surrounding topics such as expectations, accountability and appreciation. • Developed and scaled process improvements surrounding Late to Containerize DPMO and Re-Slam leading to nearly $235,000 in monthly savings or $2.82 million annually. • Founder and President of Latinos@TPA1 affinity group/DEI initiatives. Year to date, team has implemented and instated GED programs and English classes sponsored by Amazon across TPA1. Additionally, leading resume coursework classes, and partnering with Hispanic Services Council for onsite financial services resources amongst other available services. In this role, helped create and standardize Amazon network wide marketing and sign-up mechanisms for GoFluent on-site English classes. Lastly, created processes and implemented pocket translators to support sitewide ESL community, predominantly Hispanic associates. Show less

Tampa, Florida, United States

• Led top 2 performing teams amongst 19 during 2020, and 2021 across Pack, sort, and gift wrap paths. Had the top performing pack department during Q1 2021; 6,777,188 units were produced. Team performed 11% above the site’s average, whilst maintaining Top 10% Leadership Behavior and Safety Leadership scores in the building.• Anchored and led nightshift outbound Area Manager team after 3 months of tenure, setting 2020 and 2021 TPA1 records for pack/sort rates, overall AFE volume in a single… Show more • Led top 2 performing teams amongst 19 during 2020, and 2021 across Pack, sort, and gift wrap paths. Had the top performing pack department during Q1 2021; 6,777,188 units were produced. Team performed 11% above the site’s average, whilst maintaining Top 10% Leadership Behavior and Safety Leadership scores in the building.• Anchored and led nightshift outbound Area Manager team after 3 months of tenure, setting 2020 and 2021 TPA1 records for pack/sort rates, overall AFE volume in a single hour and over a full shift. • Chairman of TPA1 People with Disabilities, in this position, coordinated a site wide event with the Special Olympics of Florida being held at Raymond James Stadium, home of the Tampa Bay Buccaneers. Additionally, partnered with Amazon career choice to bring both virtual translation processes, and additional support for hard of hearing Amazon Associates. Only Area Manager I in building leading an affinity group. Show less

Miami, Florida, United States

-Remotely interviewed and hired 100's of applicants across 3 territories- Miami, Boca Raton, and Fort Lauderdale-Assisted in driving sales and productivity across 5 territories, combining for approximately $2.5 Million in sales for the 4 month summer period.-Ran weekly individual workshops to increase productivity amongst sales representatives in both sales and lead generation.

Aventura, Florida

-Responsible for over $500,000 in sales, while managing 150 sales representatives, training assistant managers, and developing a leadership team. -Worked on the development of 3 manager candidates, 2 assistant manager interns- including the #13 representative out of 52,000 across the company.-Finished #6 in the company in the "New District Manager" League out of 100's of offices for Campaign 2. -Assisted in facilitating "The Leadership Academy" for our top manager candidates with… Show more -Responsible for over $500,000 in sales, while managing 150 sales representatives, training assistant managers, and developing a leadership team. -Worked on the development of 3 manager candidates, 2 assistant manager interns- including the #13 representative out of 52,000 across the company.-Finished #6 in the company in the "New District Manager" League out of 100's of offices for Campaign 2. -Assisted in facilitating "The Leadership Academy" for our top manager candidates with topics ranging from personal development, financial management, time management, and selling expertise. -Produced over $100,000 in sales during an 18-day sales push competition.-Pillar Development Group Member Show less

Miami, Florida, United States

• Generated office sales exceeding $175,000 within 3.5 months of launching, finishing as the #1 Branch Manager in the Eastern Region of the United States, and #6 in the nation out of 350+ offices• Conducted a demographic study of potential territories to open a company branch and negotiated a short -term lease for an office space in Aventura, FL• Screened, interviewed and made hiring decisions on hundreds of applicants• Conducted weekly team meetings, 20+ hour training seminars and… Show more • Generated office sales exceeding $175,000 within 3.5 months of launching, finishing as the #1 Branch Manager in the Eastern Region of the United States, and #6 in the nation out of 350+ offices• Conducted a demographic study of potential territories to open a company branch and negotiated a short -term lease for an office space in Aventura, FL• Screened, interviewed and made hiring decisions on hundreds of applicants• Conducted weekly team meetings, 20+ hour training seminars and one-on-one consultations with sales representatives • Facilitated and assisted in running The Leadership Academy, educating students across the United States on skills such as financial literacy, interpersonal communication, time management and marketing Show less

Miami, Florida, United States

Provided in-home demonstrations of Cutco Cutlery using self-generated leads and referrals.• Handled the direct sale of products to consumers, from initial contact to the close of the sale.• Attended multiples sales training conferences and learned selling cycle, rapport building, negotiating and closing skills.- Presidents Club award recipient- Sold over $42,000 worth of Cutco Cutlery-Had an average order of over $1000, and an 85% closing ratio-Finished as the 67th… Show more Provided in-home demonstrations of Cutco Cutlery using self-generated leads and referrals.• Handled the direct sale of products to consumers, from initial contact to the close of the sale.• Attended multiples sales training conferences and learned selling cycle, rapport building, negotiating and closing skills.- Presidents Club award recipient- Sold over $42,000 worth of Cutco Cutlery-Had an average order of over $1000, and an 85% closing ratio-Finished as the 67th representative in the nation out of 52,000+ competing-Promoted to Assistant Manager Intern within 4 weeks on the job, and given a small team of representatives to coach, develop and mentor-#3 Sales Representative in the #1 Branch office in the nation Show less