Eric Palacio Email & Phone Number

United States

United States

• Managed multi-discipline teams to provide supply-chain software design solutions that balanced customer requirements for performance and cost on $1M+ project engagement.• Partnered with R&D to evaluate and design new features for the supply-chain software base product.• Maintained documentation and dashboards to understand resource capacity and project status.• Devised diagrams to outline system interactions and sequences underpinning interfaces.• Identified, documented and reported on technical factors impacting interface performance.• Collaborated and shared processes/knowledge with colleagues and peers to grow knowledge base across supply chain verticals.• Managed team of employees, assisting in hiring, training and professional growth of employees.

Greater Atlanta Area

• In charge of providing design solutions that balanced customer requirements for performance and cost.• Verified quality of deliverables and conformance to specifications before submitting to clients.• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.• Maintained open communication by presenting regular updates on project status to customers.• Adhered to budget requirements with excellent planning and consistent expense monitoring.• Tracked project and team member performance closely to quickly intervene in mistakes or delays.• Reported regularly to managers on project budget, progress and technical problems.

Greater Atlanta Area

• Partnered with clients to gather functional requirements and provide suggestions to improve efficiency of their process.• Managed functional and technical team members throughout life cycle of projects while providing weekly status updates to both internal and external owners.• Ensured timely delivery of software development while maintaining quality in work produced in order to meet Statement of Work deliverables.

Greater Atlanta Area

• Led team of five consultants and six developers for implementation of warehouse, labor, and transportation management software for Fortune 15 pharmaceutical client.• Performed system analysis, developed test scripts, and executed testing for custom modifications to base product.

Greater Atlanta Area

• Lead Consultant for design and implementation of warehouse management software. Designed custom modifications to the base software in order to meet customer needs.

Greater Atlanta Area

• Performed process analysis for product validations• Included edge of failure studies, design of experiments, writing, execution, and approval of validation protocols.