Field Technician V
Current•Responsible for the installation, disconnection, and changes to broadband analog and digital cable, •High speed data, and digital telephony services to include the installation of end-user software packages in a TCP/IP protocol environment, •Physical installation of the PC network interface card or cable modem connection to the USB port where appropriate and the installation of home networking solutions wired and wireless•Review all requested services with the customer in order to ensure understanding and agreement•Determine acceptability of service by reviewing signal quality following installation or service call in order to provide the best possible service for the customer. •Provide information on available services to new and existing customers in order to sell additional services and attempt to upgrade existing services