Eric Powell Email & Phone Number

Greensboro, Nc 27409

Pending

Charlotte, North Carolina Area

One-on-one discipleship-counselor striving to replace the old ‘Performance-Based Approval’ system with a Grace-Based acceptance system.● Licensed Minister of the Gospel● Evaluate counselees personality type using Taylor-Johnson methodology● Using adept listening skills, lead counselees through 16-week process of outlining self-defeating behaviors and thought patterns.● Present Biblically-based beliefs of their identity in Christ in an honest, non-judgmental way.

Charlotte, North Carolina Area

• Licensed Minister of the Gospel• Pastoral Counselor• Biblical Discipler• IT Systems Administrator, including Outlook Admin, AD admin, GPO creation, infrastructure and project management

Statesville, North Carolina

● Followed instructions of Chefs to correctly present food items with consistency in taste and look.● Maintained healthy and safe work environment

Mooresville, North Carolina

Maintained efficient operation of food production leveraging both food ordered and product lifecycle of fish, beef, chicken and pork products. Worked to create an environment of mutual respect and support.● Close personal interaction with customer base● Designed and presented Prepared Food Case● Forecasted meat and food item sales for 3-5 days out● Ordered, prepared and presented ‘designer meal’ options● Ordered meat and seafood items● Cooked all food for Prepared Food… Show more Maintained efficient operation of food production leveraging both food ordered and product lifecycle of fish, beef, chicken and pork products. Worked to create an environment of mutual respect and support.● Close personal interaction with customer base● Designed and presented Prepared Food Case● Forecasted meat and food item sales for 3-5 days out● Ordered, prepared and presented ‘designer meal’ options● Ordered meat and seafood items● Cooked all food for Prepared Food Case● Cut all meats and seafood● Maintained positive relationship with Food Suppliers● Resolved scheduling conflicts● Created several unique and successful recipes● Designed and launched new sales and business models● Worked Deli counter● Insured Health Inspections were successfully passed with ‘A’ ratings● Established Safe Work guidelines Show less

Mooresville, North Carolina

● Followed instructions of Chefs and Management to correctly present food items with consistency in taste and look.● Maintained healthy and safe work environment● Learned the operation of a commercial kitchen under the tutelage of a Chef who received training at the Culinary Institute of America and 15 years of apprenticeships across Europe.

Overseeing and providing technical support for the church website. Staff member working in a supervised ministerial role while completing the requirements for Pastoral licensing.• Taught classes in lieu of and supplemental to the DVDs• Walked with lay-director to ensure needs were met• Leader for Exchanged Life/Grace Life and Lifetime Guarantee Ministries classes• Identified leaders within the congregation, trained and mentored them• Church Web Master, established and… Show more Overseeing and providing technical support for the church website. Staff member working in a supervised ministerial role while completing the requirements for Pastoral licensing.• Taught classes in lieu of and supplemental to the DVDs• Walked with lay-director to ensure needs were met• Leader for Exchanged Life/Grace Life and Lifetime Guarantee Ministries classes• Identified leaders within the congregation, trained and mentored them• Church Web Master, established and lead team to develop standards and oversight of day to day administration• Member of the Great Lakes Small Group Network• Worked with both the Spiritual Formation and Outreach departments in day to day operations as well as a focus group to identify ways to leverage vision integration.• Hospital Visitation• Personal discipleship of others• Other duties as assigned• Supply Pastoring Show less

Project Manager and Technical Lead for the Client Services department concentrating on the desktop environment, responsible for process documentation, process flow and the mentoring of teammates.• Member of : The global advisory board that determined hardware and software standards for 50,000+ computers. ‘Community of Experts’ panel which determined and promoted the vision for future IT development for Johnson Controls globally. • Collaborated with Microsoft, Hewlett… Show more Project Manager and Technical Lead for the Client Services department concentrating on the desktop environment, responsible for process documentation, process flow and the mentoring of teammates.• Member of : The global advisory board that determined hardware and software standards for 50,000+ computers. ‘Community of Experts’ panel which determined and promoted the vision for future IT development for Johnson Controls globally. • Collaborated with Microsoft, Hewlett Packard, and Third Party developers and engineers to establish benchmark Client configurations, troubleshooting methodology and the integration of new technologies.• Supervised the conversion and upgrade of 12 remote facilities including: installation of a new Active Directory Forest, two AD servers per site, 800 PCs, printers, security tools, electronic software delivery, and support processes.• Selected to mentor teammates • Performed all duties as outlined in Application Analyst Show less

Level III support for Windows Operating Systems on 10,000 seats at 100 sites across North America.• Migrated 8000 PC from Win9x/NT4/Win2K to WinXP including: testing and upgrading 400 applications, Group Policy Objects creation, management of 6 contractors, with less that 5 percent loss of data• Sat on North American Client Standards Board to migrate all business units globally to a single operating system image and image process independent of language and geographical selection.•… Show more Level III support for Windows Operating Systems on 10,000 seats at 100 sites across North America.• Migrated 8000 PC from Win9x/NT4/Win2K to WinXP including: testing and upgrading 400 applications, Group Policy Objects creation, management of 6 contractors, with less that 5 percent loss of data• Sat on North American Client Standards Board to migrate all business units globally to a single operating system image and image process independent of language and geographical selection.• Provided Level III PC support.• Created and maintained: Operating System images across multiple platforms and hardware abstraction layers and process documentation.• Utilized Group Policy Objects to set operating system variables. • Worked with Hewlet Packard to review PC-industry trends and chose platform direction for the Automotive Group.• Planed, implemented and administered patch management using Microsoft Security Update Service (MSUS 1.x) and Windows Security Update Service (WSUS 2.x).• Served as Client Technical Lead for migration from Novell Netware to Microsoft Active Directory.• Created menu driven process for PC backups and imaging to remove human failure points.• Symantec Anti-Virus administrator for North American Automotive Group (100+ servers, 10,000 clients) Show less

Sole Level II Desk-side support for 6000 seats at 8 sites. Worked with end-users and application owners troubleshooting PC, server and network issues.• Detailed issues and engaged Level III support where necessary. • Implemented new processes for the triage of Trouble Tickets• Lowered the Week-end unresolved ticket number from greater than 50 to less than 5

Maintained first-call resolution rate at 70%Interfaced with the Deskside Support analyst and 3rd level support to resolve issues proactively.

General, Theology/Theological Studies, 4.0

Diploma, General, 3.4

Activities and Societies: Elected to attend Boy State (http://www.boysandgirlsstate.org/) by faculty as a 'recognized leader'. Yearbook.