Eric Richards Email & Phone Number

IT leader with 26 years of experience focusing on IT operations and security. Currently leading technology efforts for a national law firm with approximately 430 employees, six offices, and two managed datacenters. Proven track record of success leading teams, technology projects, and meeting compliance objectives. Technical skills in the following platforms and services:Identity/SSO/Authentication: Okta Identity Cloud with Adaptive MFA, ADFS, Active DirectoryLogging/SEIM: Splunk, FireEye Helix, Netwrix AuditorEndpoint Detection and Response: FireEye HX, Cylance Protect, Mandiant RedlineNetwork Detection and Response: FireEye NX, Zeek IDSVulnerability Management: Tenable.io/NessusPatch Management: Ivanti, Windows Update ServicePassword Management and Hardening: SpecOps Password Policy, Thycotic Secret ServerVirtualization: VMWare vCenter / ESXINetwork Monitoring / Alerting: Progress What's Up, Cacti, NTOP, BandwidthD, PagerDuty, UptimeRobot, PushoverFirewalls: Netgate pfSense, Sonicwall, Cisco Meraki, Cisco ASAVPN/SASE: Zscaler Internet Security/Private Access, Sonicwall Secure Mobile AccessCloud: Box Enterprise, Microsoft Office 365Servers: Dell, LenovoAsset Management: Lansweeper

Listed skills include Active Directory, It Operations, Networking, Firewalls, and 48 others.

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  It Manager

  Tucker Ellis Llp

  Nov 2013 - Present - Cleveland

  Responsible for the information technology department providing service to attorneys, paralegals, and support staff in six offices across the country.Over the years, I've been fortunate enough to help our team grow our services and capabilities. Here is just a sample:-Create a comprehensive security program to support client and regulatory requirements-Facilitate the transition to remote work during pandemic including expansion of VPN solutions and mass client rollout-Secure and centralize authentication for dozens of cloud services with Okta-Transition on premise email services to Office 365-Realign service desk operations to support our hybrid workforce-Maximize security and operations visibility with Splunk logging, reporting, and alerting-Establish a west coast datacenter to be the service hub for San Franciso and Los Angeles offices-Expand our east coast datacenter footprint-Oversee projects to outfit three new offices and move two existing offices