Production Technician - Special Products
CurrentDaily tasks involve performing factory reset and removing client data from customer equipment. Items include servers, routers, switches, printers, smartphones, and other miscellaneous items. Depending on client, the removal of storage may be required. I use programs like Putty for text output and various applications for resetting equipment to factory defaults. Brands we audit include Cisco, HPE, Dell, Supermicro, Lenovo, and many more. Occasionally, we use sites like Cisco Meraki dashboard to verify if items are claimed. To wipe customer data from smartphones, Phonecheck is the application we use.