Eric M. Email & Phone Number

Quantico, Virginia

Aug 2016-Nov 2019Managed Enterprise IT Projects for the Marine Corps Cyberspace Operations Group (MCCOG) in the S-3 Project Management Office (PMO) branch.-Managed Active Directory Consolidation project.-Managed and coordinated integration of Programs of Record into USMC Active Directory Structure.-Managed projects to migrate legacy networks into the Marine Corps Enterprise Network. This included users, mailboxes, computers, and network infrastructure.- Managed MCCOG timeline and coordinated personnel for Deployable MCEN project-Managed Office 365 project to migrate the Marine Corps into an Impact Level (IL-5) environment.-Managed project to build a Secure Cloud Computing Architecture (SCCA) for AWS and Azure.

The MCCOG switched to Agile methodologies in late 2019, specifically the Scaled Agile Framework (SAFe). Nov 2019-presentDemonstrate subject matter expertise, coaching teams to start estimating stories for assigned sprints, aid the adoption of Agile, and offering assistance when requested. • Served as RTE for CEDCDevOps (Data Centers) and Enterprise Tools Agile Release Trains with the later involving Tanium, HP Openview, Forescout (802.1x), Solar Winds, and BMC Discovery.• Immensely contributed to conversion of Marine Corps Cyberspace Operations Group (MCCOG) to Agile project management to effectively support the Marine Corps Enterprise Network (MCEN).• Ensured continuous improvement by introducing small, incremental changes each Planning Increment• Facilitated PI Planning events, Scrum of Scrums (SoS) Sprint Planning, Sprint Review, Sprint Retrospectives, and other events.• Coached and trained teams and members from little to no Agile experience to high performers• Managed and delivered numerous projects, including;• An Active Directory Consolidation project: Coordinated the integration of Programs of Record into USMC Active Directory structure.• Deployable Marine Corps Enterprise Network (D-MCEN) project: Steered the migration of legacy networks into the Marine Corps Enterprise Network.• Microsoft 365 project: Migrated the institution’s operations into an Impact Level (IL-5) environment.• Secure Cloud Computing Architecture (SCCA) project: managed the project for both Amazon Web Services (AWS) and Microsoft Azure.

Arlington, Va

-Provided guidance and oversight for the Marine Corps transition of NMCI (Navy Marine Corps Intranet) CoSC (Continuity of Services Contract) transition into a Government Owned/Government Operated infrastructure. This was the largest insourcing of the largest IT outsourcing project in US Government history.-Provided Headquarters oversight and representation for transition of Enterprise Services -Provided Headquarters representation into document reviews for the Department of Defense's Joint Information Environment (JIE).- Engaged the JIE PCC (Planning and Coordination Cell) on behalf of the U.S. Marine Corps.- Developed and published guidance for Marine Corps wide Information Systems Coordinator (ISC) program to provided embedded customer service in the absence of the NMCI support contractor post-transition.- Participated in development of the Enterprise Services Desk CONOPS (Concept of Operations).- Provided Headquarters oversight and review into development and acceptance of the NGEN contract.-Served as chair of a planning team to integrate various tools within the Marine Corps (Remedy, event management, etc.)-Served as chair of a planning team in an effort to consolidate lab environments within the Marine Corps.-Served as co-chair of an effort to develop and maintain an integrated Prioritized Project List for Marine Corps Enterprise Network projects.

Arlington, Va

-IT Project Management through Service Design and Service Transition for infrastructure projects-Managed IT Projects to deliver documented customer IT requirements and expectations-Managed engineering IT projects to deliver complex solutions involving workstations, network hardware, applications, peripherals, operating systems and software.-Managed IT projects across organizational lines by collaborating and communicating with applications developers, Customer Service Representatives, Operations, and other organizational components-Ensured delivered products were compliant with information system security policies-Ensured solutions had appropriate communications protocols.-Monitored performance of Application and Engineering contractors-Monitored performance of Project Managers contractors-Provided leadership and technical expertise to Applications and Systems Engineering-Communicated status of projects to customer representatives and IT Managers-Conducted analysis of existing systems and proposed changes-Created and maintained processes for application operation and maintenance-Served as Configuration Manager-Inventoried assets and configuration items and built ITIL Configuration Management DataBase (CMDB)-Analyzed performance of contractors -Lead ticket documentation quality improvement effort-Implemented policies for use of Remedy-Implemented new features and processes in Remedy-Improved efficiency of contractor team by automating processes in Remedy-Managed level 2 service desk contractors in incident management and expediting response to customer service requests-Assisted in implementing the objectives of the EITSD Strategic Plan in Systems Engineering and Business Solutions-Contributed to CPIC (Capital Planning and Investment Control) Strategy- Managed network migration as part of organizational merger including 4 applications and users and workstations

Moorestown, Nj

Sales Representative for Weichert, Realtors. Assisted clients in buying and selling homes.Conducted buyers' consulatationsConducted sales presentationsAnalyzed customer requirements and expectationsConducted home showingsConducted open housesServed as an objective advocate in client negotiationsAssisted clients in all aspects of home purchase and sales

Life Cycle Engineering embedded with Naval Sea Sys Ship Systems Engineering StationWorked on the DDG-51 Modernization Backfit Integrated Bridge and Navigation System (IBNS ECDIS-N) Program-Provided engineering support to the In Service Engineering Agent (ISEA)-Served as project Requirements Manager- documented IT and engineering requirements and ensured the system was built to requirements-Served as project CDRL Process Manager-Developed test procedures-Served as project Risk Manager-Coordinated and witnessed Environment Qualification Testing (EQT)-Conducted ship checks for upcoming equipment installation-Conducted testing of hardware and software, workstations, software, applications, operating systems and peripherals-Ensured system communications protocols were compliant with other shipboard systems to which it interfaced-Worked with Information Assurance to ensure the system met information system security policies-Conducted backup, restore, and file transfer-Conducted factory acceptance testing

Mt. Laurel, Nj

Aegis Techrep Testing and Evaluation Division(Nov 2004- Mar 2005 contracted through ESG)- Provided Engineering and Technical support to the Aegis Test & Evaluation Division Head. -Provided Electronics Test Development Director (TDD) support to shipyards for equipment installation testing. -Maintained electronics test procedures (EXCOM/ICOM/NAV/ISNS//GCCS-M/RAST/FODMS) by coordinating with shipyards concerning shipboard testing, establish ongoing interface with respective Test Development Agents (TDAs) and update procedures for each unique hull configuration to ensure applicability. -Processed Test Change Proposals(TCPs) and Test Problem Reports (TPRs) and /or Engineering Change Proposals (ECPs) as applicable. -Participated as a government witness for formal USN and FMS (Foreign Military Sales) equipment Acceptance Tests.- Developed test procedures from system specification for Aegis computer program testing for official Engineering Assessments and Demonstrations.-Conducted computer program and hardware testing of the Aegis Weapon System.- Established intent of relevant acceptance requirements from Aegis system level specifications, review procedures designed to test requirements, witness performance of contractor's tests as a U.S. Navy representative, collect relevant data, analyze test results, document equipment failures, track problem resolutions, and report out on findings.

-Coordinated computer program and hardware development testing for multiple baselines of the U.S. Navy's Aegis Combat System. Involved coordinating scheduling and technical issues to insure continued site operation and program testing.-Configured and initialized numerous baselines of the Aegis Combat system prior to engineering development tests.-Daily use of ARS Trouble Reporting Database to input and track equipment problems and troubleshooting and repair status.-Use of HP Unix and Sun Solaris.-Use of HP Openview to monitor and track network operations and problems.- Supported all daily test operations and provided technical direction and assistance to test engineers when needed.-Operated a complex integrated switching controller to link equipment with over 4000 FDDI, serial, and parallel switches.-Maintained switching controller database which cross-referenced ports to equipment names to communicate with controller for 4000 switches.-Responsible for transportation and installation/removal of program and data recording media, confidential and secret, for test shots.-Analyzed equipment failures to determine cause and recommend corrective action.- Advised and assisted in effecting design changes to improve equipment efficiency and/or reduce cost of operation

- Installed, tested, and troubleshot fire and security alarms for residential and business customers.

Operated, maintained, and repaired the Mk 15 Phalanx Close In Weapons System (CIWS).Served as Work Center SupervisorServed as Repair Parts Petty OfficerServed as Damage Control Petty Officer

Managed Personnel and two MK 15 Close in Weapons Systems (CIWS).- Scheduled and insured completion of all maintenance.- Led troubleshooting efforts to correct system casualties.- Ordered and tracked repair parts.- Conducted training for junior and divisional personnel.- Coordinated and conducted live tracking and firing exercises.- Isolated an interface problem between CIWS and RAIDS, a newly installed system.- Able to consistently keep maintenance completion and system up time above 90% despite operational, manpower and supply challenges.Conducted preventative and corrective maintenance on CIWS equipment.- Troubleshot system casualties.- Maintained Weapons Control Group (WCG) computer.- Supervised installation of PASS computer for better CIWS to user interface.- Conducted preservation of spaces and support equipment.- Responsible for updating technical publications and schematics with the latest changes.

Master'S Degree, It Management

Bsit, Information Technology, 3.87

It Project Management Certificate

Rating As A Fire Controlman, Fire Control Systems

Bachelor Of Science; Aas, Information Technology; Electronic Engineering Technology Program

Education record