Eric Santee Email & Phone Number

Aurora, Colorado, United States

Denver, Co

Denver, Co

Salesforce administration, Active Directory administration, email distribution list administration, voice over IP administration, customer database maintenance, internal deskside support. Customer service for government partners, technical support of Colorado.gov for citizens, project management, setting up online payment processing applications, financial analysis, communicating financial data to government partners.

Contract duties include setup and deployment of four hundred desktops, laptops, and mobile battery-powered computers on wheels to a new wing built onto the hospital. Duties included Installing multiple images from a PXE boot, working with up to 30 computers in parallel, installing specialty softwares, deployment and cable management; and also troubleshooting and support of daily user issues.

Job functions include customer service, selling laptops and televisions, helping the customer find and understand various electronic devices, stocking shelves, setting up display laptops, TVs and other electronics.

Job functions include hardware and software support of clients all around the Denver Metro area, including estimating repair costs, replacing major components in laptops and desktops, removing spyware and viruses, recovering data off of broken hard drives, support of the Microsoft Office Suite, and anything else the client requests.

Job functions included hardware and software support of both on-site and remote clients, including replacing major components in laptops and desktops, removing spyware and viruses, recovering data off of broken hard drives, creating, modifying, maintaining and removing Active Directory accounts, support of the Microsoft Office Suite, explaining computer functionality to end users.

Job functions included hardware and software support of remote clients, including replacing major components in laptops, removing spyware and viruses, recovering data off of broken hard drives, repairing registry hives, walking remote users through complicated tasks such as re-joining a computer to the domain.