Eric Schuette Email & Phone Number

Saint Bonifacius, Mn, Us

Greater Minneapolis-St. Paul Area

• Spearheaded the launch of Salesforce CRM for the National Accounts division to increase collaboration and enhance data rich decision making. Led user training and ongoing support for 50+ employees.• Developed business intelligence tools and reports that improved decision-making across sales and business development teams.• Acted as primary business partner for IT projects, collaborating cross-functionally to optimize processes and enhance performance.• Coached and mentored cross-functional team members, improving engagement and skill development.

Greater Minneapolis-St. Paul Area

• Led Product Management and Customer Service teams within Custom Branded Solutions (Private label manufacturing and distribution), managing day-to-day operations for efficiency and quality.• Drove divisional growth as a member of the leadership team, overseeing P&L accountability and steering enterprise IT initiatives to align with business objectives.• Developed and scaled team structures to accommodate rapid growth, improving efficiency by stratifying talent across operational levels. Aligned top talent with top customers increasing customer satisfaction.• Spearheaded reporting and BI tool design, enabling data-driven decision-making and actionable insights across teams.• Proactively identified and resolved operational challenges, reducing downtime and improving overall team execution.• Directed strategic initiatives, including the implementation of a new BI tool, the development of a Cost to Serve Model, and the rollout of Traction EOS, resulting in enhanced operational performance and profitability as well as increased customer satisfaction.

Golden Valley, Mn

• Turned around an underperforming team within 1 year by addressing performance issues and cutting out drama• Implemented a new role structure to align levels of talent with customer needs; decreasing cost to serve while improving customer experience• My leadership resulted in team engagement scores being in the top 3 of the enterprise for 3 consecutive years

Greater Minneapolis-St. Paul Area

• Successfully led the implementation of a new service model with 2M gallon annual volume• Quickly built cross functional relationships to drive alignment of common goals• Awarded Wild Card recipient of annual high performers recognition trip

• Led Sales Department administration and logistics. Responsible for logistics, reporting and analysis, P&L, and daily business functions• Sell, prepare quotes, and finalize sales to assist in meeting store goals • Strengthened cross-functional communication between internal departments for better efficiency• Managed various business and marketing projects including opening a new store • Conduct market research and analysis to forecast needs for upcoming seasons

Primary point of contact for administration and logistics for the Sales Department. Coordinator customers and their purchases through the busies as well as coordinate between departments.

• Managed daily operations and maintenance of a fleet of 5 vessels.• Designed a custom software program and processes to achieve higher efficiency, accuracy, and timeliness to better serve our clients and staff • Developed and implemented a seamless custom Online Ticketing System with a positive ROI the first year