Eric Smith work email
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Eric Smith personal email
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Available for Advisory roles as well as short-term consultancy assignments as Interim CIO, CIO Consulting, Strategic Planning/Transformation and PMO/Program Management roles. Available on 0044 7716353567.As Senior Executive Partner for Gartner in Dubai, spent the last three years advising CIOs and some CEOs on typical IT / CIO challenges such as Business/IT Strategy; Portfolio, Program & PMO Management; Relationship Management; Cost and Perfrmance Improvement; and IT Service & Performance Management. Such ‘Office of the CIO’ functions can make a significant impact on IT effectiveness and business alignment - and many only take a few weeks to establish. CIOs often need help to prioritise and progress these areas as the required skills and best practices aren't usually available in their organisation.I am passionate about appropriate IT Delivery and great customer experience. I have previously held significant and successful CIO and Relationship Management roles, and have solid experience in Business IT Strategy formulation and complex Program Delivery - including hands-on experience in Program Management and PMO Management roles.
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Strategic AdvisorOmmatee Ltd. Aug 2017 - Feb 2019Part-time role advising a Virtual Reality retail platform startup. -
Senior Executive PartnerGartner Dec 2013 - Feb 2017Dubai, UaeAdvising some CEOs and advising and coaching CIOs and IT Leaders across the ME region to leverage Gartner’s insights and capabilities to develop their own IT Strategies and increasingly innovative Digital Business strategies, capabilities and effectiveness. Personal speciality has been upgrading “Office of the CIO” functions, as these ensure good benefits and alignment to the Business. Clients included CIOs and CEOs across government entities as well as retailing, manufacturing, distribution, construction, oil & gas, utilities and transport industries. -
Senior It ManagerEmirates 2012 - 2013Program managing significant infrastructure projects while improving overall release, change, project and program management. Gained full management support to turn around 3 stalled projects including a large Datacentre migration - collectively predicted to take another 3 years - to complete them all within 6 months. -
Manager It (Commercial & Planning)Emirates 2006 - 2012CIO role for Emirates’ core Commercial & Planning departments. Facilated business IT strategy; drove program delivery (typically managing 300 staff and expenditures of $30m); led innovative CRM (including a $25m Contact Centre project); enabled large-scale systems development and implementation; and improved airline sales and profitability.
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Management Services ManagerEmirates 2003 - 2006Led the implementation of CMMI in IS, ITIL in TS and Security Solutions across IT and introduced new development, BI and production technologies, standards and performance monitoring for the Group.
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Is ManagerEmirates 2000 - 2003CIO role covering all IT strategy, development and services for Group corporate functions, CRM and DNATA. Directed fast-tracked Oracle ERP implementations for HR, Procurement and Finance in Emirates Group, Virgin Atlantic and BMI.
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It Performance & Software Engineering ManagerEmirates 1994 - 2000Broad brief to improve IT project and service quality, facilitate IT strategy, establish governance and manage all IT budgeting, training, recharging and software engineering. In parallel helped develop HR Performance Management for the enterprise, then ran Y2K programs for IT and then the business.
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Senior Systems ManagerRoyal Bank Of Scotland Feb 1993 - Jul 1994CIO-role for the Banking Strategy and Service areas of RBS’s retail banking, focussed on leading CRM and other significant system developments supporting multiple business/IT change initiatives as part of a major change program. -
Freelance ConsultantSignificant Factors May 1992 - Jan 1993Developed IT strategies and architectures for a Barclays car rental subsidiary, M&S food distribution, British Sisalkraft and others.
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Is DirectorTiphook Container Rental Oct 1991 - Apr 1992CIO for leading container rental company which at the time generated annual profits of £87 million.
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It ExecutiveGellatly, Inchcape Dec 1990 - Oct 1991Responsible to the CEO of Gellatly, Inchcape Shipping Services, for all IT-related matters, covering nine locations throughout Europe and North Africa. Improved the management, ROI and reputation of Gellatly's IT function, establishing new LAN-based and UNIX systems across the UK, France, Germany, Belgium and Holland.
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Senior ConsultantErnst & Young Sep 1988 - Aug 1990Established Information Engineering Services across the Middle East and led a wide range of IT strategy and related assignments for retail, commercial, financial service and conglomerate clients. -
Project LeaderMarks & Spencer Jan 1986 - Sep 1988Initially managed IT for buying departments, represented IT on a senior management think-tank, then developed strategic plans and architectures for the buying and distribution of clothing and homeware. -
Systems ManagerIo Software Jun 1984 - Dec 1986Founding member of a software company trail-blazing innovative retail, catering and point-of-sale systems.
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Project ManagerMars Group Services Oct 1977 - Jun 1984Graduate trainee to technophobe, building networked operating systems, compilers etc.. Ultimately responsible for all process control and factory management systems for Mars Confectionery (UK).
Eric Smith Skills
Eric Smith Education Details
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Business Administration -
Leicester UniversityPhysics With Astrophysics
Frequently Asked Questions about Eric Smith
What is Eric Smith's role at the current company?
Eric Smith's current role is Strategic Advisor, Ommatee Ltd..
What is Eric Smith's email address?
Eric Smith's email address is er****@****ail.com
What schools did Eric Smith attend?
Eric Smith attended University Of Bradford, Leicester University.
What are some of Eric Smith's interests?
Eric Smith has interest in Pursuit Of Best Practice And Fun At Work, Innovation.
What skills is Eric Smith known for?
Eric Smith has skills like It Strategy, Program Management, It Management, Vendor Management, Change Management, Business Analysis, Project Management, Itil, Strategy, Crm, Team Management, Stakeholder Management.
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3gmail.com, adinahotels.com.au, rolfe-judd.co.uk -
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Eric Smith
Head Of Delivery / Programme Director For Colleague Technology TransformationGreater Edinburgh Area1standardlife.com -
Eric Smith
United Kingdom3gmail.com, alliedelec.com, rs-components.com
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